Thomas Ferreira
Toronto
Summary
Motivated and detail-oriented individual with experience in customer service. Seeking to create a positive work environment to ensure customers have the best experience. A quick learner with strong communication skills, ready to adapt to new challenges. Available for part-time work in the mornings, afternoons, evenings, and weekends
Overview
2
2
years of professional experience
Work History
Store Clerk
Food Basics
02.2022 - 09.2022
- Assisted customers by answering questions and fulfilling requests.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Inspected work areas for cleanliness and obstacles, and removed cartons and boxes to keep work areas organized and hazard-free.
- Provided backroom support by organizing incoming shipments, tagging merchandise correctly, and restocking shelves as needed.
Automotive Technician (Co-Op)
Yorkdale Certified Auto Service
02.2024 - 06.2024
- Maintained a clean and organized work environment, demonstrating pride in personal workspace while contributing to overall shop cleanliness.
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
- Completed full vehicle inspections to check for leaks, damage, or other issues of concern to the customer.
- Improved customer satisfaction by providing precise and timely repair updates.
Education
High School Diploma -
St. Mary Catholic Academy Secondary School
Toronto, ON06.2024
Skills
Strong Work Ethic
Teamwork
Positive Interactions
Problem-Solving
Efficient Service
Store maintenance
Attention To Detail
Communication Skills
Languages
English
Native or Bilingual
Portuguese
Native or Bilingual
Timeline
Automotive Technician (Co-Op)
Yorkdale Certified Auto Service
02.2024 - 06.2024
Store Clerk
Food Basics
02.2022 - 09.2022
High School Diploma -
St. Mary Catholic Academy Secondary School
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