Thomas Cinnamon
VICTORIA,British Columbia
Summary
Proven track record in delivering projects and enhancing customer satisfaction through active listening and education. Excelled in problem-solving and critical thinking to overcome obstacles by generating workable solutions.
Exploring full-time positions in professional environments that utilize interpersonal skills, time management and problem-solving. Eager to widen professional scope, take on new challenges and increase earning potential.
Overview
9
9
years of professional experience
Work History
Arborist
Bartlett Tree Experts
01.2022 - Current
- Built strong customer relationships by engaging clients, addressing inquiries or concerns, and ensuring customer satisfaction.
- Consistently met or exceeded job performance expectations, earning positive reviews from both clients and supervisors.
- Collaborated with team members on complex projects, ensuring efficient completion of tasks.
- Performed risk assessments for client properties, addressing potential hazards before they became issues.
Project Manager
World Fisheries Trust
04.2019 - 10.2021
- Successfully delivered multiple projects on time, ensuring client satisfaction and fostering long-term relationships.
- Outlined work plans, determined resources, wrote timelines, and generated initial budgets as part of project scope determination.
- Communicated project plans and progress to key stakeholders and project contributors.
- Facilitated strong team collaboration through effective meeting management, open communication channels, and timely resolution of conflicts or issues.
Intern
BC Government - Water Management Branch
09.2015 - 12.2015
- Built professional relationships with colleagues at all levels within the organization, strengthening interpersonal communication skills during the internship experience.
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
- Developed time-management skills through balancing multiple assignments while consistently meeting deadlines during the internship period.
Education
Bachelor of Science - Geography And Environmental Studies
University of Victoria
Victoria, BC12.2017
Skills
- Customer Service
- Active Listening
- Critical Thinking
- Teamwork
- Self Motivated
Timeline
Arborist
Bartlett Tree Experts
01.2022 - Current
Project Manager
World Fisheries Trust
04.2019 - 10.2021
Intern
BC Government - Water Management Branch
09.2015 - 12.2015
Bachelor of Science - Geography And Environmental Studies
University of Victoria
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