Thomas Armstrong Lachanis
Newmarket,Canada
Summary
Detail-oriented professional with extensive experience in patient registration and data entry at Southlake Regional Health Center. Recognized for delivering exceptional customer service and resolving complex issues efficiently. Demonstrated ability to multitask and collaborate effectively with teams to improve operational efficiency.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Chaperone for Special Needs Children
Private Family, Newmarket
03.2018 - 09.2025
- Took care to maintain a strict schedule to provide structure and security for children
- Prepared meals, at the employer’s request
- Maintained a clean environment while following all Employer’s instructions to ensure a safe and happy environment for children
- Full Time Care
Merchandise Stocker
Costco Warehouse
Newmarket, Ontario
08.2025 - 10.2025
- Restocked shelves with merchandise to maintain optimal inventory levels.
- Assisted in unloading deliveries and sorting items for storage.
- Maintained cleanliness and organization of stockroom and sales floor.
- Lifted materials of varied weights on regular basis.
- Palletized merchandise for easy movement to sales floor locations.
- Demonstrated great teamwork skills with staff members involved in production and transport.
Patient Registration
Southlake Regional Health Center, Newmarket
12.2021 - 03.2023
- Ensured a smooth flow of patients during clinic hours.
- Efficiently multitasked various scenarios to ensure optimal patient care.
- Maintained a clean working environment at all times.
- Provided check-ins and outs, as well as patient data checks, on a regular basis.
- Completed all required opening and closing procedures efficiently.
- Managed daily operations of the front office, including staffing, scheduling, patient registration, and financial transactions.
- Collaborated closely with front office staff to streamline patient registration and insurance verification processes.
- Ensured the accuracy of medical records by verifying critical information before inputting it into the database system during patient registration.
- Performed administrative or clerical duties such as filing, reception, scheduling, data entry, and patient registration.
- Resolved complex patient registration issues promptly and professionally, maintaining positive relationships with patients and their families.
- Utilized advanced computer software systems to effectively manage patient registration, documentation, and reporting tasks.
- Assisted in training new staff members on best practices for patient registration, improving overall team performance.
- Expedited patient registration, gathering accurate information, while maintaining confidentiality at all times.
- Demonstrated flexibility, adapting quickly to changes in hospital policies or procedures relating to patient registration.
- Enhanced patient registration accuracy by diligently reviewing and verifying information on registration forms.
Education
OSSD -
Newmarket High School
Newmarket06.2021
Skills
- Punctuality and dependability
- Data entry expertise
- Microsoft Office proficiency
- Self-motivation
- Customer service excellence
- Critical thinking skills
- Organizational skills
- Team collaboration
- Positive attitude
- Problem-solving abilities
- Multitasking capabilities
- Computer literacy
- Active listening skills
- Calmness under pressure
- Effective communication
- Attention to detail
Certification
CannSell (2023-12-Present)
Medical Terminology (2025)
Food Safety Certificate (2025)
Availability
I am available any day and any time. I have full availability and will work whenever needed.
References
Available Upon Request.
Timeline
Merchandise Stocker
Costco Warehouse
08.2025 - 10.2025
Patient Registration
Southlake Regional Health Center, Newmarket
12.2021 - 03.2023
Chaperone for Special Needs Children
Private Family, Newmarket
03.2018 - 09.2025
OSSD -
Newmarket High School