Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Thomas Armstrong Lachanis

Newmarket,Canada

Summary

Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability. Swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to the growth of the organization.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Chaperone for Special Needs Children

Private Family, Newmarket
03.2018 - Current
  • Took care to maintain a strict schedule to provide structure and security for children
  • Prepared meals, at the employer’s request
  • Maintained a clean environment while following all Employer’s instructions to ensure a safe and happy environment for children
  • Full Time Care

Patient Registration

Southlake Regional Health Center, Newmarket
12.2021 - 03.2023
  • Ensured a smooth flow of patients during clinic hours
  • Efficiently multi-tasked various scenarios to ensure optimal patient care
  • Maintained a cleanly working environment at all times
  • Provided check-ins and outs as well as patient data checks on a regular basis
  • Completed all required opening and closing procedures efficiently
  • Provided excellent customer service
  • Reduced errors in insurance billing by carefully verifying insurance details during patient registration.
  • Managed daily operations of the front office, including staffing, scheduling, patient registration, and financial transactions.
  • Enhanced patient satisfaction by efficiently managing patient registration and check-in processes.
  • Collaborated closely with front office staff to streamline patient registration and insurance verification processes.
  • Oversaw patient registration processes, ensuring accurate demographic information was collected to facilitate smooth billing operations.
  • Increased operational efficiency by implementing standardized processes for patient registration, insurance verification, and medical records management.
  • Ensured accuracy of medical records by verifying critical information before inputting into the database system during patient registration.
  • Compiled essential documents for new patient registration packets, streamlining the intake process for both patients and providers.
  • Performed administrative or clerical duties such as filing, reception, scheduling, data entry and patient registration.
  • Streamlined patient registration processes by implementing a digital check-in system, resulting in reduced wait times and increased overall efficiency.
  • Coordinated with other departments to ensure seamless integration of coding, patient registration, and claim submission processes for optimal efficiency in Medicaid billing operations.
  • Streamlined patient registration processes by accurately entering demographic data into electronic health record systems.
  • Resolved complex patient registration issues promptly and professionally, maintaining positive relationships with patients and their families.
  • Utilized advanced computer software systems to effectively manage patient registration, documentation, and reporting tasks.
  • Streamlined patient registration by implementing efficient scheduling procedures.
  • Assisted in training new staff members on best practices for patient registration, improving overall team performance.
  • Expedited patient registration, gathering accurate information while maintaining confidentiality at all times.
  • Expedited patient registration processes by gathering necessary paperwork from new arrivals promptly upon their arrival at the front desk.
  • Supported clinical staff by performing additional tasks such as data entry and patient registration when needed.
  • Increased efficiency in patient registration process through effective management of incoming calls, faxes, emails, and other forms of communication.
  • Developed performance metrics for the Patient Registration team, driving continuous improvement initiatives.
  • Demonstrated flexibility adapting quickly to changes in hospital policies or procedures relating to patient registration.
  • Mentored new employees in best practices for patient registration, contributing to overall team success.
  • Enhanced patient registration accuracy by diligently reviewing and verifying information on registration forms.

Education

OSSD -

Newmarket High School
06.2021

Skills

  • Highly Punctual
  • Data Entry
  • Microsoft Word
  • Microsoft Excel
  • Microsoft Office
  • Self-Motivated
  • Customer Service
  • Critical Thinking
  • Highly Organized
  • Friendly, positive attitude
  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • Multitasking
  • Critical thinking
  • Computer skills
  • Organizational skills
  • Problem resolution
  • Organization and time management
  • Active listening
  • Calm under pressure
  • Excellent communication
  • Dependable and responsible
  • Attention to detail
  • Time management

Certification

CannSell (2023-12-Present)

Languages

English
Native or Bilingual

Timeline

Patient Registration

Southlake Regional Health Center, Newmarket
12.2021 - 03.2023

Chaperone for Special Needs Children

Private Family, Newmarket
03.2018 - Current

OSSD -

Newmarket High School
Thomas Armstrong Lachanis