Thlaypaw Htoo
Langley,BC
Summary
Dynamic and results-driven professional with extensive experience as an Interpreter at Interpreter Unlimited, showcasing exceptional bilingualism and cross-cultural communication skills. Excelled in client support and confidentiality, enhancing client interactions through meticulous attention to detail and active listening. Proven ability in multitasking and teamwork, significantly improving service delivery and client satisfaction.
Overview
9
9
years of professional experience
Work History
Interpreter
Interpreter Unlimited
2022.05 - 2024.08
- Utilized active listening skills and cultural sensitivity to convey accurate interpretations.
- Maintained message content, tone, and emotion as closely as possible.
- Interpreted remotely through video conferencing or phone to facilitate communication between parties unable to meet in person.
- Provided oral interpretations for clients during special events, successfully maintaining pace with native speakers to deliver real-time comprehension.
- Enhanced communication between clients and non-English speakers by providing accurate translations in real-time conversations.
Housekeeper
Western Hotel
2018.09 - 2020.12
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Maintained a spotless environment for guests through diligent daily housekeeping tasks.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
Cashier Team Lead
A&W
2015.07 - 2016.08
- Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
- Assisted customers by answering questions and fulfilling requests.
- Communicated with customers and team members to solve problems.
- Processed both cash and card purchases and returns.
- Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
- Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
Education
High School Diploma -
Carlton Comprehensive High School
Prince Albert, SK06.2013
Skills
- Fluent Bilingualism
- Client Support
- Professional ethics
- Client Confidentiality
- Cross-cultural communication
- Relationship Building
- Excellent Communication
- Time Management
- Multitasking
- Attention to Detail
- Organizational Skills
- Teamwork and Collaboration
- Active Listening
Languages
English
Professional Working
Timeline
Interpreter
Interpreter Unlimited
2022.05 - 2024.08
Housekeeper
Western Hotel
2018.09 - 2020.12
Cashier Team Lead
A&W
2015.07 - 2016.08
High School Diploma -
Carlton Comprehensive High School