Thi Phuong Thao Nguyen
Burnaby,BC
Summary
Hardworking Waiter with over 2 years of experience and solid background in food service field. Highly skilled at meeting needs of diverse customers while keeping calm and maintaining professionalism.
Overview
3
3
years of professional experience
Work History
Waitress (Part Time)
Bistecca Restaurant - Da Nang city in VietNam
08.2019 - 12.2020
- Delivered food from kitchen, fulfilling additional requests to maximize guest satisfaction.
- Presented food and beverages to guests at tables.
- Addressed concerns quickly to improve customer experience and escalated issues to management for resolution when necessary.
- Helped customers select menu items by suggesting courses, explaining specials and answering food preparation questions.
- Informed customers about specials, upselling additional food and drink items.
Food Attendant (Part Time)
KFC - Da Nang city in VietNam
12.2017 - 03.2019
- Tracking of delivering prompt and courteous food and beverages service.
- Answered customer inquiries about menu items and services offered.
- Cleared tables after customers were finished eating meals.
- Rang up orders at the cash register and accepted payment from customers.
- Prepared beverages such as tea, juices, soda for customers.
Education
Post-Baccaleurate Diploma - Health Information Management
Douglas College
New Westminster, BC08-2026
Bachelor of Science - Health Care Studies
Duy Tan University
Da Nang, VietNam08-2022
Skills
- Food inspection
- Order Management
- Customer Service
- Point of Sale (POS) system operations
Timeline
Waitress (Part Time)
Bistecca Restaurant - Da Nang city in VietNam
08.2019 - 12.2020
Food Attendant (Part Time)
KFC - Da Nang city in VietNam
12.2017 - 03.2019
Post-Baccaleurate Diploma - Health Information Management
Douglas College
Bachelor of Science - Health Care Studies
Duy Tan University
Similar Profiles
Wyatt ThompsonWyatt Thompson
Line Cook at Da NangLine Cook at Da Nang
TRANG PHAMTRANG PHAM
HR - Admin Specialist at DA NANG BRANCH - VINCOMMERCE GENERAL COMMERCIAL SERVICES JOINT STOCK COMPANYHR - Admin Specialist at DA NANG BRANCH - VINCOMMERCE GENERAL COMMERCIAL SERVICES JOINT STOCK COMPANY
Thanh LeThanh Le
Chef at PHO VIETNAM CORNER BROOK RESTAURANTChef at PHO VIETNAM CORNER BROOK RESTAURANT