Rebecca Blacksmith
Nepean,Ontario
Summary
- Motivated to know more about baking. I have an engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences.
- Dependable, successful and provide fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management.
Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.
- Organized with my station and keep it clean.
- I work well with a team.
- I always look forward to learning more on baking.
Overview
2
2
years of professional experience
Work History
Server/Waitress/Part-Time Cook
Capissisit Lodge
09.2022 - 06.2023
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maximized table turnover rate by efficiently managing reservations and seating arrangements.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
Cook
Summer Student Development Program
07.2021 - 01.2022
- Enhanced customer satisfaction by consistently delivering high-quality, visually appealing dishes.
- Reduced food waste significantly by implementing proper portion control and storage techniques.
- Streamlined kitchen operations with effective communication and collaboration among team members.
- Improved menu offerings, incorporating seasonal ingredients and innovative cooking methods.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Supported kitchen staff training and development, leading to increased productivity and efficiency.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Contributed to positive guest experiences by accommodating special dietary needs and requests.
- Collaborated with the management team to develop new menu items based on customer feedback and preferences.
- Assisted in inventory management and ordering supplies, maintaining adequate stock levels for efficient kitchen operations.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
- Adhered to recipe guidelines while demonstrating creativity in plating and garnishing dishes for enhanced visual appeal.
Assistant Cook
Le Routier
02.2021 - 07.2021
- Enhanced kitchen efficiency by streamlining food preparation processes and maintaining a clean workspace.
- Supported head chef in developing innovative recipes, resulting in higher customer satisfaction.
- Prepared high-quality dishes by following prescribed recipes and adhering to strict quality standards.
- Maintained proper food safety practices, ensuring a healthy and safe dining environment for guests.
- Assisted with inventory management, contributing to cost control and minimized food waste.
- Collaborated with team members to execute successful daily meal services for up to 200 guests.
- Demonstrated strong attention to detail while plating dishes, enhancing the overall presentation of each meal.
- Adapted quickly to menu changes and special dietary requests from customers, ensuring guest satisfaction.
- Received positive feedback on dish taste and presentation, contributing to repeat business from satisfied customers.
- Managed time effectively during busy shifts, maintaining productivity under pressure and meeting tight deadlines for meal service.
- Contributed ideas for seasonal menu planning, incorporating fresh ingredients for optimal taste and variety.
- Developed strong knife skills through consistent practice, increasing precision in ingredient preparation.
Education
Diploma - Baking And Pastry Arts Management
Algonquin College
Ottawa, ON07.2025
Diploma - Culinary Management
Algonquin College
Ottawa, ON07.2012
Certificate - Professional Cooking
Vocational Training Center
Waswanipi, QC07.2005
High School Diploma -
St. Mark's Catholic High School
Ottawa, ON07.1996
Skills
- Guest Engagement
- Supply Restocking
- Table Setting
- Food Inspection
- Beverage Preparation
- Food Running
- Daily Specials Memorization
- Order Delivery Practices
- Food Delivery
- Safe Food Handling
Languages
French
Native or Bilingual
English
Native or Bilingual
Affiliations
- Walking, canoeing, camping, hiking, snowshoeing, kayaking, swimming, reading, cooking, baking
- spending time with my sons and exploring the great outdoors
References
References available upon request.
personal message
I like working with people and learning new experiences. In the near future, my dream is to open my own shop where what I have learnt in baking will come to great use. It's also a learning experience for my children to see what they can also achieve if they put their minds to it. Nothing is too great if you believe in yourself.
Timeline
Server/Waitress/Part-Time Cook
Capissisit Lodge
09.2022 - 06.2023
Cook
Summer Student Development Program
07.2021 - 01.2022
Assistant Cook
Le Routier
02.2021 - 07.2021
Diploma - Baking And Pastry Arts Management
Algonquin College
Diploma - Culinary Management
Algonquin College
Certificate - Professional Cooking
Vocational Training Center
High School Diploma -
St. Mark's Catholic High School
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