Thierno Hamidou Diallo
NY,Bronx
Summary
Dynamic professional with a strong work ethic and integrity, experienced in customer service roles at Sedat Fashion and Shell Gas Station. Proven ability to enhance customer satisfaction through effective communication and support. Skilled in cash handling and proficient in maintaining safety standards, ensuring a positive experience for all patrons.
Overview
8
8
years of professional experience
Work History
Caissier
Sedat Fashion
01.2021 - 03.2023
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Security Guard
Prima Center
03.2019 - 04.2020
- Maintained a safe environment for staff and visitors through proactive surveillance and communication.
- Responded quickly to emergency situations to assess and deflect issues.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Completed full building and grounds patrols to spot and investigate concerns.
Restaurant Team Member
RFC Guinea
02.2018 - 01.2019
- Displayed excellent teamwork skills while working alongside fellow team members in a fast-paced environment.
- Performed opening and closing duties as needed, ensuring the restaurant was prepared for efficient operation each day.
- Enhanced customer satisfaction by providing efficient and friendly service during busy meal times.
- Arrived to work in uniform and presentable in appearance to meet restaurant standards.
Executive Assistant
GFAM Group Sarlu
03.2017 - 01.2018
- Handled confidential and sensitive information with discretion and tact.
- Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
- Maintained confidentiality with sensitive documents, ensuring proper storage and distribution as needed.
- Processed travel expenses and reimbursements for executive team and senior management group.
Warehouse Clerk
Shell Gas Station
03.2016 - 01.2017
- Kept warehouse up to safety and health regulations at all times.
- Utilized forklift and other warehouse equipment to safely load and unload pallets and containers.
- Assisted in training new hires, sharing best practices and knowledge of warehouse operations.
- Provided excellent customer service by addressing inquiries about product availability and shipment status promptly.
Cashier
Shell Gas Station
02.2015 - 01.2016
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
License - Banques Et Finances
Université Général Lansana Conté
Conakry06-2021
Bachelor of Science - Sciences Mathématiques
Complexe Scolaire Roi Hassan 2
Conakry01-2018
High School Diploma -
Complexe Scolaire Roi Hassan 2
Guinea04-2015
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
Languages
English
Limited Working
French
Native or Bilingual
Timeline
Caissier
Sedat Fashion
01.2021 - 03.2023
Security Guard
Prima Center
03.2019 - 04.2020
Restaurant Team Member
RFC Guinea
02.2018 - 01.2019
Executive Assistant
GFAM Group Sarlu
03.2017 - 01.2018
Warehouse Clerk
Shell Gas Station
03.2016 - 01.2017
Cashier
Shell Gas Station
02.2015 - 01.2016
License - Banques Et Finances
Université Général Lansana Conté
Bachelor of Science - Sciences Mathématiques
Complexe Scolaire Roi Hassan 2
High School Diploma -
Complexe Scolaire Roi Hassan 2
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