Thezie Ngabo
Toronto,ON
Summary
Dedicated Personal Support Worker with a strong background at CBI Home Care, skilled in client relationship management and compassionate care. Proven ability to enhance patient wellbeing through effective meal planning and emotional support, while maintaining privacy and confidentiality. Committed to fostering independence and delivering exceptional care tailored to individual needs.
Overview
1
1
year of professional experience
1
1
Certification
Work History
PSW
CBI Home Care
09.2024 - 06.2025
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Assisted clients in maintaining personal hygiene through bathing, grooming, and dressing tasks.
- Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
- Recognized and reported abnormalities or changes in patients' health status to case manager.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Collaborated with healthcare professionals to develop customized care plans for individual patients.
PSW
St Joseph Home Care
08.2024 - 02.2025
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Assisted clients with daily living activities, promoting independence and wellbeing.
- Provided safe mobility support to help patients move around personal and public spaces.
- Built strong relationships with clients to deliver emotional support and companionship.
- Conducted light housekeeping duties to maintain a clean and comfortable living space for patients.
- Maintained accurate records of patient care, progress, and concerns, contributing to effective communication among healthcare team members.
PSW
Abington Court Residence
02.2024 - 08.2024
- Personal and hygiene care (bathing, grooming, dressing)
- Mobility and transfer assistance
- Medication reminders
- Meal preparation and feeding assistance
- Bedmaking and light housekeeping
- Companionship and emotional support
- Monitoring and reporting changes in client conditions
- Excellent communication and teamwork
- Reliability and strong work ethic
Education
Graduation Diploma - Business Administration And Management
Boreal College
GED -
Mississauga Career College
Mississauga, ON02-2024
Bachelor - Nursing
ISETM
Kinshsa 10-2021
Skills
- Client relationship management
- Personal hygiene assistance
- Dementia care
- Privacy and confidentiality
- Compassionate care
- Emotional support
- Meal planning
Languages
English
Native or Bilingual
French
Native or Bilingual
Certification
- PCW - Personal Care Worker
- UCP Training
- Palliative care
Timeline
PSW
CBI Home Care
09.2024 - 06.2025
PSW
St Joseph Home Care
08.2024 - 02.2025
PSW
Abington Court Residence
02.2024 - 08.2024
Graduation Diploma - Business Administration And Management
Boreal College
GED -
Mississauga Career College
Bachelor - Nursing
ISETM