Overview
Work History
Education
Skills
Awards and Certificate
Languages
Timeline
Generic

Theresa Mai

San Diego,CA

Overview

6
6
years of professional experience

Work History

Student Assistant

Cal State LA Financial Aid Office (Disbursement)
01.2024 - Current
  • Ability to operate standard office machines and competency in desktop software, including Microsoft Office
  • Review/analyze various transactions on Student Accounts to ensure charges, payments and refunds are accurate
  • Answer telephones, emails, and in-person working with the public.

Alumni & Mentor

Ocean Discovery Institute
11.2017 - Current
  • Designed and led middle school research projects for three years
  • One of six students in the College Access Mentor Program (CAMP) focused on learning about college readiness
  • Learned to lead small groups during research projects, explain content to younger students and communicate scientific findings in presentations.

Operation Assistant

Cal State LA Student Union
04.2023 - 09.2023
  • Clean restrooms, floors, walls, windows, and office spaces
  • Operate and care for custodial equipment and maintain equipment and supplies in proper working condition
  • Assist in moving, arranging and setting up furniture and equipment.

Barista

Urban Life Cafe
01.2019 - 06.2020
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.
  • Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.

Education

Business - Finance -

California State University, Los Angeles
Los Angeles, CA
04.2024

High School Diploma -

Hoover High School
San Diego, CA
06.2022

Skills

  • Excellent customer service skills and communicate effectively
  • Great analytical skills to review/analyze various transactions
  • Experience with Microsoft application (word, exel, etc) and Outlook Email and google application (docs, drive, etc)
  • Data organization

Awards and Certificate

Dean's List (California State University, Los Angeles - College of Arts and Letters) Fall 2022


Food Handler Certificate (California)

Languages

Vietnamese
Professional Working

Timeline

Student Assistant

Cal State LA Financial Aid Office (Disbursement)
01.2024 - Current

Operation Assistant

Cal State LA Student Union
04.2023 - 09.2023

Barista

Urban Life Cafe
01.2019 - 06.2020

Alumni & Mentor

Ocean Discovery Institute
11.2017 - Current

Business - Finance -

California State University, Los Angeles

High School Diploma -

Hoover High School

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Theresa Mai