Theophilus Amankwaah Sarfo
Summary
Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements and skilled at creating displays to promote higher sales, completing cash register transactions, and maintaining accurate records of all transactions.
Overview
4
4
years of professional experience
Work History
Receptionist
Hidden Hills Hotel & Suite
11.2021 - 01.2023
- Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
- Improved appointment scheduling system, reducing wait times and increasing client satisfaction.
Sales Associate
Dunkz Ghana Store
02.2019 - 08.2021
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
Education
Bachelor Of Science - Information Technology
University of Cape Coast
Cape Coast, GhanaHigh School Diploma -
Adventist Senior High School
Kumasi, Ghana09.2021
Skills
- Proven ability to meet and exceed sales targets
- Strong interpersonal and communication skills
- Excellent customer service and problem-solving abilities
- Knowledgeable about product features and specifications
- Ability to work effectively in a team environment
- Attention to detail and strong organizational skills
Languages
English
References
Available upon request
Timeline
Receptionist
Hidden Hills Hotel & Suite
11.2021 - 01.2023
Sales Associate
Dunkz Ghana Store
02.2019 - 08.2021
Bachelor Of Science - Information Technology
University of Cape Coast
High School Diploma -
Adventist Senior High School
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