Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Theodore Crasto

Ajax,Canada

Summary

Developed valuable skills in fast-paced retail environment, including customer service and cash handling. Adaptable and quick to learn, ready to transition into new field that values efficiency and customer interaction. Focused on applying strong multitasking and problem-solving abilities to new opportunities.

Overview

2
2
years of professional experience

Work History

Cashier and Restocker

Tim Hortons
  • Moved Cars through efficiently with expert knowledge of menus and POS system operation.
  • Interacted positively with guests and staff.
  • Offered patient help to customers with hearing issues and difficulty navigating menus.
  • Backed up front counter staff by helping with walk-in customers and take-out orders.
  • Helped kitchen staff with cleaning and restocking needs during slow periods.
  • Maintained customers satisfaction by meeting drive-thru needs and resolving needs and resolving conflicts.
  • Maintained cleanliness and organization of all storage areas.
  • Replenished condiments, napkins and straws behind all counters and in dining areas.

Sales Associate

Lids Hat World
06.2024 - Current
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.

Fry Cook

McDonald's
10.2023 - 05.2024
  • Operated large-volume cooking equipment such as grills, deep-fat fryers or griddles.
  • Cleaned, stocked, and restocked workstations and display cases.
  • Enhanced food quality by ensuring proper cooking times and temperatures for various fried foods.
  • Communicated closely with servers to fully understand special orders for customers.
  • Stored food in designated containers and storage areas to prevent cross-contamination and spoilage.

Education

High School -

Notre Dame High School
06-2024

Skills

  • Customer service
  • Ability to work under pressure
  • Ability to work in a team
  • Adaptability
  • Active listening
  • Customer assistance
  • Patience and empathy

Languages

English

Timeline

Sales Associate

Lids Hat World
06.2024 - Current

Fry Cook

McDonald's
10.2023 - 05.2024

Cashier and Restocker

Tim Hortons

High School -

Notre Dame High School
Theodore Crasto