Jazmin Muñoz
Los Angeles,CA
Summary
Adept at enhancing customer experiences and streamlining operations, I leveraged my customer service and merchandise restocking skills at Dollar Tree to significantly improve customer satisfaction. My dedication to accuracy and team collaboration facilitated a positive shopping environment, demonstrating a strong work ethic and integrity.
Overview
4
4
years of professional experience
Work History
Cashier/Restocker
Dollar Tree
09.2024 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
- Checked and pulled defective or expired products from shelves.
- Maintained cleanliness and safety standards throughout the store, ensuring aisles remained free from obstructions during restocking activities.
Material Handler / Receiving / Picking / Ecom
NFI
08.2020 - 11.2024
- Packed items into appropriate containers for shipment.
- Transported inventory items to appropriate locations.
- Kept storage areas organized, clean, and secure to fully protect company assets.
- Used hand-held scanners and physical logs to accurately track item movements.
- Prevented product damage by carefully loading and unloading materials using appropriate equipment.
- Listened closely during team meetings to gain complete understanding of duties required for each shift, completing priority tasks first.
- Attached identifying tags to containers to mark with identifying shipping information.
- Unloaded incoming shipments to verify accuracy of deliveries and check possible damages.
- Trained new employees on best practices for material handling, fostering skilled and knowledgeable team.
- Assisted in receiving, stocking and distribution of merchandise.
- Used machinery and equipment such as box cutters, shrink-wrap guns and electric pallet jacks.
- Assembled pallets and crates for secure transportation of materials.
- Moved furniture and boxes using utility dolly and truck ramp.
Ecom /Order Picker
Chemical Guys
03.2022 - 10.2022
- Picked and packed order items.
- Followed orders precisely for correct items, sizes and quantities.
- Kept work areas neat, clean and free from debris.
- Safely and securely loaded items to prevent damage during transport.
- Built pallets and positioned orders on loading dock to safely pile and ship goods.
- Stocked designated items on shelves, end caps and displays.
- Labeled boxes, crates and containers with accurate order information, destinations and codes to minimize shipping errors.
- Pulled merchandise from inventory storage and documented quantities to maintain accuracy.
- Reviewed order slips, picked products and staged merchandize to be shipped.
- Took on extra hours and shifts during busy periods to meet tight shipping deadlines.
- Pulled orders quickly to maintain demanding productivity goals.
Education
High School Diploma -
Diego Rivera Learning Complex
Los Angeles, CASkills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Cleaning and sanitizing
- Team collaboration
- Money handling
- Order taking
- Product restocking
- Refunds and exchanges
- Merchandise restocking
- Staff training
Languages
English
Spanish
Timeline
Cashier/Restocker
Dollar Tree
09.2024 - Current
Ecom /Order Picker
Chemical Guys
03.2022 - 10.2022
Material Handler / Receiving / Picking / Ecom
NFI
08.2020 - 11.2024
High School Diploma -
Diego Rivera Learning Complex
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