THEODORA IHUARULAM
Mississauga,ON
Summary
I am a second year Global Project Management student at Loyalist College, Port Hope, seeking a co-op placement work term assignment starting January 2025. I am willing to explore any opportunity working on projects. My current experience includes six years working in customer service, data management, inventory management, and project/office coordination.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Administrative Assistant
Choice Support Care Ltd.
Birmingham, United Kingdom
05.2021 - 06.2023
- Efficiently managed office operations and administrative tasks, including client database updates and recruitment project support.
- Introduced a time-saving appointment scheduling system, reducing booking errors by 30%.
- Contributed to a 10% reduction in overhead costs, surpassing annual cost-saving targets.
Data Management Specialist
Electronic Transcript Exchange Nigeria LTD
Lagos, Nigeria
10.2015 - 03.2021
- Reduced errors in record keeping by 15%, ensuring data accuracy and compliance, and improved staff training programs, boosting productivity and skill development by 25%.
- Collected, analyzed, and processed student academic records, and generated periodical reports for processed transcript orders across institutions.
- Trained new staff on business support tools and integrated workflow in the Exchange School Division, and designed a framework for better data handling.
- Managed clients, maintained long-term company growth, and reconciled application schedules with delivery outcomes.
Client/Account Officer and Product Agent
AIICO Insurance
Lagos, Nigeria
02.2015 - 09.2015
English Teacher
Al-Hijirah College
Kwara, Nigeria
03.2013 - 02.2014
Education
Post-Graduate Certificate - Project Management
Loyalist College of Applied Arts And Technology
Port Hope, ON05-2025
Master of Science - International Business/HRM
Ulster University
United Kingdom12-2022
Bachelor of Arts - English/Literature Education
University of Benin
Nigeria09-2012
Skills
- MS Project
- Adaptability
- Strong Interpersonal skills
- Coaching
- Project Risk Management
- Stakeholder Management
- Agile
- Reporting & Documentation
- Process Improvement
- Leadership
- Teamwork
- Time management
- Attention to detail
- Time management
- Attention to details
Certification
- Certified Associate in Project Management (CAPM), 2024
- Certified Scrum Master, 2024
Affiliations
Volunteer
Uyi Technical Electronic Company (Sales Rep)
Timeline
Administrative Assistant
Choice Support Care Ltd.
05.2021 - 06.2023
Data Management Specialist
Electronic Transcript Exchange Nigeria LTD
10.2015 - 03.2021
Client/Account Officer and Product Agent
AIICO Insurance
02.2015 - 09.2015
English Teacher
Al-Hijirah College
03.2013 - 02.2014
Post-Graduate Certificate - Project Management
Loyalist College of Applied Arts And Technology
Master of Science - International Business/HRM
Ulster University
Bachelor of Arts - English/Literature Education
University of Benin
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