Theo Valade
Edmonton,Canada
Summary
I currently have graduated with a Diploma of Business Management from MacEwan University. I am a highly-motivated employee with a desire to take on new challenges. I have strong work ethic, adaptability, and exceptional interpersonal skills. I am looking to use these skills in my next place of employment to advance my career.
Overview
10
10
years of professional experience
Work History
Fan Experience
Roger's Place
Edmonton, Alberta
09.2021 - Current
- Greeted guests upon their arrival to the arena and directed them to their seats.
- Assisted with setting up event space, including chairs, tables, decorations, and audio-visual equipment.
- Ensured that all safety regulations were followed during events.
- Provided customer service support for patrons before and after events.
- Checked tickets at the entrance of the arena and provided assistance to guests with seating issues or special needs.
Detail Specialist
Posh Detailing
Edmonton, Canada
01.2019 - Current
- Answered customer inquiries and provided accurate information regarding products and services.
- Polished car body to remove scratches and blemishes using buffing machine.
- Applied waxes or polishes to protect the paint finish from weather elements.
- Provided excellent customer service to resolve customer complaints in a timely manner.
Assistant Store Manager
Arno’s Fine French Pastry Inc.
Edmonton, Canada
07.2014 - 07.2024
- Welcoming, seating guests, minor food preparation, cashier, delivering food to tables, providing support to servers with condiments and refills.
- Manage booth and sale at Old Strathcona Farmer's Market.
- Supervised employees and provided ongoing training to ensure high levels of customer satisfaction.
- Developed strong relationships with customers by providing personalized assistance and support.
Education
Degree - Business Management
Grant MacEwan University
Edmonton, AB10.2024
High School Diploma -
Maurice-Lavallee High School / Centre High Campus
01.2020
Skills
- Bilingual: French and English
- Relationship Building
- Complaint Handling
- Product Sales
- Customer queries
- Customer service experience
- Team player
- Troubleshooting
- Business knowledge
References
Available upon request
Languages
English
Native/ Bilingual
French
Native/ Bilingual
Timeline
Fan Experience
Roger's Place
09.2021 - Current
Detail Specialist
Posh Detailing
01.2019 - Current
Assistant Store Manager
Arno’s Fine French Pastry Inc.
07.2014 - 07.2024
Degree - Business Management
Grant MacEwan University
High School Diploma -
Maurice-Lavallee High School / Centre High Campus
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