Hannah Frankel
Calgary
Summary
Dynamic and adaptable professional with a strong background in fan experience at Scotiabank Saddledome. Known for exceptional communication and problem-solving skills, I thrive in fast-paced environments while delivering outstanding customer service. Committed to continuous improvement, I excel in teamwork and possess a keen eye for detail, ensuring a positive experience for all.
Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
3
3
years of professional experience
Work History
Fan Experience
Scotiabank Saddledome
05.2022 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Passionate about learning and committed to continual improvement.
- Organized and detail-oriented with a strong work ethic.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Strengthened communication skills through regular interactions with others.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Paid attention to detail while completing assignments.
Education
High School Upgrading -
Bow Valley College
Calgary, None04-2026
High School Diploma -
Western Canada High School
Calgary, AB05-2023
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Flexible and adaptable
- Multitasking Abilities
- Dependable and responsible
- Excellent communication
- Critical thinking
- Organizational skills
- Calm under pressure
- Active listening
- Decision-making
- Problem resolution
- Verbal communication
- Time management
Languages
English
Native or Bilingual
2025 Calgary White Hat Award Nominee
Nominated for the 2025 62nd annual White Hat award through Trough Tourism Calgary by my employer at the scotiabank saddledome for my exceptional services in Guest Relations in the 2024 year.
Interests
- Exploring famous landmarks, historical sites, and cultural attractions in a new destination
- Historical Exploration
- Enjoying the art of baking and pastry-making, experimenting with recipes
- Enjoy hobbies that combine physical activity with outdoor exploration
- Backpacking and Hiking
- Adventure Travel
Timeline
Fan Experience
Scotiabank Saddledome
05.2022 - Current
High School Upgrading -
Bow Valley College
High School Diploma -
Western Canada High School
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