Thelma Eberechi Dick
Winnipeg
Summary
Motivated and energetic individual with experience in full-service restaurant environments, known for creating positive guest experiences and working seamlessly with team members. Skilled in time management, multitasking under pressure, and leading friendly, engaging conversations with customers. Passionate about food, drink, and delivering memorable service. Excited to bring enthusiasm, adaptability, and a strong work ethic to The Tavern Collective.
Overview
1
1
year of professional experience
Work History
Sales Personnel
New Era Foods Limited
09.2023 - 04.2024
- Collaborated with team members to achieve sales targets and contribute to a positive working environment
- Worked flexible hours across night, weekend, and holiday shifts.
- Proven ability to learn quickly and adapt to new situations.
- Handled customer inquiries, concerns, and returns professionally and courteously
- Proved successful working within tight deadlines and a fast-paced environment.
- Demonstrated strong organizational and time management skills while managing multiple projects.
Server
Bobby Bite Fast Food
01.2023 - 08.2023
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Provided information about menus, services, and policies to address customer questions and concerns
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Collaborated with cross-functional teams to address complex issues and escalations
- Gathered and documented customer feedback, contributing to continuous improvement initiatives
Education
Highschool Diploma -
Adorable British College
Bachelor - Biological Sciences
University of Manitoba
Skills
- Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, and other related tools)
- Excellent customer service and interpersonal skills
- Strong verbal communication and active listening abilities
- Ability to work in a fast-paced retail environment
- Attention to detail and accuracy in handling transactions
- Team player with a positive attitude and a willingness to learn
- Basic knowledge of inventory management and restocking procedures
- Familiarity with product knowledge and the ability to learn quickly
- Team player with a positive attitude and adaptability
- Strong work ethic
Timeline
Sales Personnel
New Era Foods Limited
09.2023 - 04.2024
Server
Bobby Bite Fast Food
01.2023 - 08.2023
Bachelor - Biological Sciences
University of Manitoba
Highschool Diploma -
Adorable British College
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