Thanh Doan
Vancouver
Summary
Dynamic and adaptable professional with a strong work ethic, honed through experience at DoorDash. Proven ability to deliver exceptional customer service while effectively managing time and multitasking under pressure. Skilled in problem-solving and organization, ensuring optimal performance and efficiency in fast-paced environments. Hardworking employee enthusiastic about opportunities to learn new skills and contribute to group success. Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
8
8
years of professional experience
Work History
Food Deliverer
DoorDash
01.2023 - Current
- Displayed professionalism under pressure by managing challenging situations calmly and effectively during busy periods or inclement weather conditions.
- Provided exceptional customer service through friendly demeanor and prompt resolution of any issues or concerns.
- Exhibited strong organizational skills by keeping personal vehicle clean, well-maintained, and stocked with essential supplies for optimum performance on the job.
- Supported business development initiatives by distributing promotional materials at targeted locations along delivery routes.
Food Deliverer
Fantuan
01.2023 - Current
- Provided exceptional customer service through friendly demeanor and prompt resolution of any issues or concerns.
- Completed on-time deliveries by choosing best and most efficient routes.
- Managed customer inquiries and complaints in polite and professional manner.
Fisherman
The Lobsterman
06.2017 - 03.2023
- Resolved issues among crew members by using active listening and problem solving to quickly defuse tense situations.
- Used nets and equipment to haul crab up from ocean, taking care to avoid snags and issue, which could negatively impact final hauls.
- Developed strong relationships with suppliers, securing competitive deals on essential equipment and resources for the vessel.
- Developed strong relationships with fellow crew members through active listening and dynamic communication skills, which helped improve productivity and efficiency during shifts.
- Enhanced communication among crew members through clear instructions during critical moments at sea or docking procedures.
- Organized detailed trip plans based on historical catch data to optimize time spent at sea effectively targeting desired species.
- Maximized net profits by negotiating favorable contracts with distributors for selling our daily catches.
- Collaborated with other fishermen to share information on productive fishing locations, contributing to higher team success rates.
Education
Business Certificate - Business Administration
CDI College
Vancouver, BC03-2004
Skills
- Strong work ethic
- Quick learner
- Punctual
- Teamwork and collaboration
- Customer service
- Problem-solving
Objective
To obtain full time position as a Courier
Languages
English and Vietnamese
Timeline
Food Deliverer
DoorDash
01.2023 - Current
Food Deliverer
Fantuan
01.2023 - Current
Fisherman
The Lobsterman
06.2017 - 03.2023
Business Certificate - Business Administration
CDI College
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