Summary
Work History
Education
Skills
Languages
Additional Information
Timeline
AdministrativeAssistant

Ankit Bungalia

Albany

Summary

Dynamic and reliable professional with a proven track record in fast-paced delivery and security environments, notably with Uber Eats and GardaWorld Security. Excelled in customer service and problem-solving, ensuring timely and accurate deliveries while maintaining a clean driving record. Demonstrated strong work ethic and teamwork, significantly enhancing operational efficiency and client satisfaction.

Work History

Food Deliverer

Uber Eats
06.2024 - 08.2024
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Completed rush deliveries on tight timetables to satisfy customer needs.
  • Delivered packages to customer doorsteps and business offices.
  • Expedited deliveries to meet customer deadlines and requirements.
  • Managed product transitions from warehouse to customer site, loading, and unloading in alignment with specifications.
  • Processed payments, made change, and provided receipts.
  • Delivered top customer satisfaction, reviewing feedback closely, and addressing needs and requests of account holders.
  • Delivered orders to customers to drive full satisfaction.
  • Managed customer inquiries and complaints in polite and professional manner.
  • Maintained positive relationships with customers to promote continued business opportunities.

Security Guard

GardaWorld Security
02.2024 - 06.2024
  • Secured premises and personnel by patrolling property and monitoring surveillance equipment.
  • Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
  • Responded quickly to incidents and assessed active situations for security concerns.
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
  • Answered alarms, investigated disturbances, and contacted law enforcement personnel to escalate crises.
  • Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
  • Responded quickly to emergency situations to assess and deflect issues.
  • Interacted assertively but non-confrontationally with personnel and general public.
  • Monitored CCTV cameras and alarm systems for security breaches.
  • Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.
  • Enforced security policies and removed violators and unauthorized individuals from premises to maintain safe environment.

Education

Law Clerk - Law

Seneca College of Applied Arts And Technology
North York, ON

Skills

  • Order Accuracy
  • Strong Work Ethic
  • Vehicle Maintenance
  • Quick Learner
  • Punctuality
  • Quality Assurance
  • Payment Collection
  • Shopping Orders
  • Time Management
  • Shipping and packaging
  • Punctual and Reliable
  • Problem-Solving
  • Teamwork and Collaboration
  • Stocking and Inventory
  • Customer Service
  • Positive Attitude
  • Order picking and processing
  • Time management skills
  • Order Verification

Languages

English
Professional Working
Hindi
Native or Bilingual
Gujarati
Limited Working
Punjabi
Limited Working

Additional Information

Experience:


Assistant at Family Cloth Shop

Years Worked: 4 years


During my high school years, I gained valuable experience working at my family's cloth shop. I was involved in a variety of tasks, including inventory management, order fulfillment, customer service, and cashier duties. This role allowed me to develop strong organizational skills, attention to detail, and the ability to handle multiple responsibilities efficiently. My hands-on experience in a retail environment has equipped me with a solid understanding of shop operations and customer relations.

Timeline

Food Deliverer

Uber Eats
06.2024 - 08.2024

Security Guard

GardaWorld Security
02.2024 - 06.2024

Law Clerk - Law

Seneca College of Applied Arts And Technology
Ankit Bungalia