Thai Pham
Vancouver
Summary
- Dedicated professional with a proven track record at 88 Supermarket , excelling in cleanliness, organization, and customer service. Skilled in maintaining safety and enhancing customer experiences, demonstrated through effective team collaboration and a keen ability to observe and act promptly. Achieved a significant reduction in safety incidents, underscoring a commitment to workplace excellence and customer satisfaction.
- Professional in coffee industry, bringing strong commitment to quality and customer satisfaction. Known for efficiently preparing and serving variety of coffee drinks, ensuring each cup meets high standards. Focused on teamwork and reliable in adapting to changing customer needs. Skills include latte art, cash handling, and customer engagement.
Overview
4
4
years of professional experience
Work History
Grocery Store Clerk
88 Supermarket
06.2023 - 10.2024
- Pleasantly greeted customers and provided prompt and courteous service.
- Assisted customers in locating items, contributing to a positive shopping experience.
- Provided prompt assistance with customer inquiries or concerns, resolving issues professionally.
- Collaborated with fellow team members to complete daily tasks efficiently and effectively.
- Ensured accurate pricing with proper labeling and signage for a seamless shopping experience.
Security Officer
88 Supermarket
06.2023 - 04.2024
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Decreased instances of theft, vandalism, and trespassing through diligent observation and reporting suspicious activities.
Barista
The Coffee House
09.2020 - 12.2022
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Cleaned counters, machines, utensils, and seating areas daily.
- Operated espresso machines and commercial coffee brewers to create beverages.
Education
Ungraduated - CAD & BIM
Vancouver Community College
Vancouver, BC01-2027
Diploma - Marine Transport Economics
Vietnam Maritime University
Vietnam07-2022
Skills
- Cleanliness and organization
- Store maintenance
- Observe
- Stocking shelves
- Heavy lifting
- Workplace safety
Languages
English
Professional Working
Vietnamese
Native or Bilingual
Timeline
Grocery Store Clerk
88 Supermarket
06.2023 - 10.2024
Security Officer
88 Supermarket
06.2023 - 04.2024
Barista
The Coffee House
09.2020 - 12.2022
Ungraduated - CAD & BIM
Vancouver Community College
Diploma - Marine Transport Economics
Vietnam Maritime University
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