Tessa Harris
Surrey,BC
Summary
Friendly and attentive server, skilled at anticipating guest needs, supporting team success, and excelling in fast-paced environments.
Overview
3
3
years of professional experience
Work History
Server
FCP Cactus Club Cafe
Toronto, Canada
11.2023 - 08.2025
- Built rapport with guests, providing personalized recommendations and attentive hospitality to encourage repeat visits.
- Monitored guest satisfaction throughout their visit, addressing concerns promptly to ensure a positive dining experience.
- Collaborated with team members to maintain smooth service during busy periods, adapting to changing guest needs and special requests.
- Opened and closed the dining room and rooftop, setting up stations, restocking supplies, and ensuring all areas were clean and ready for service.
Server
Haven Kitchen & Cocktail Bar
Langley, British Columbia
08.2022 - 10.2023
- Delivered entrées, ensuring every guest received correct menu items and customized requests.
- Upsold specialty drinks, desserts, and appetizers, increasing sales and enhancing the guest experience.
- Coordinated with front- and back-of-house teams to ensure accurate modifications and strict adherence to allergy procedures.
- Operated Squirrel POS terminals efficiently to input orders, process payments, split bills, and ensure transaction accuracy.
Skills
- Positive attitude
- Prioritization & problem-solving
- Teamwork & delegation
- Multitasking in fast-paced environments
- Strong menu knowledge
Timeline
Server
FCP Cactus Club Cafe
11.2023 - 08.2025
Server
Haven Kitchen & Cocktail Bar
08.2022 - 10.2023