Tess Schmidt
Menifee
Summary
Promoted to front-end Manager from head sales associate with a proven track record at The Right Stuff Estate Sale Services, excelling in customer service and operations management. Enhanced workflow efficiency and trained staff, resulting in improved sales performance. Skilled in logistics coordination and employee supervision, fostering a collaborative environment that drives repeat business.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Front-End Manager
The Right Stuff Estate Sale Services
Riverside County
01.2023 - 02.2026
- Directed estate sale rush operations on a daily basis to enhance workflow efficiency and maintain execution accuracy.
- Facilitated training and mentorship for 4+ team members on effective customer service sales techniques and checkout procedures.
- Executed logistics coordination for item setup, pricing, and display, ensuring improved visual presentation and ease of access for customers.
- Handled $10,000+ in daily transactions while keeping lines moving efficiently.
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Served 60+ customers per hour while maintaining accurate and friendly service.
Sales Associate
The Right Stuff Estate Sale Services
Riverside County
11.2019 - 01.2023
- Assisted over 100 customers daily in product selection, enhancing overall shopping experience.
- Organized merchandise displays, improving shopping layout and accessibility.
- Trained new associates on sales techniques and customer service standards.
- Built relationships with customers to encourage repeat business.
- Executed merchandise preparation for sales floor by researching and pricing over 8,000 items per sale.
Education
High School Diploma - Real Estate
Innovation High
Murrieta, CA08.2024
Skills
- Customer service excellence
- Fast-paced work environment
- Cash handling
- Operations management
- High-volume sales
- Energy & reliability
- Patience
Certification
CPR and First Aid Certification
Timeline
Front-End Manager
The Right Stuff Estate Sale Services
01.2023 - 02.2026
Sales Associate
The Right Stuff Estate Sale Services
11.2019 - 01.2023
High School Diploma - Real Estate
Innovation High