Teshauna Newman
Orangeville,ON
Summary
Ambitious esthetician with outstanding customer and personal service skills. Adept at maintaining client notes and reports. Strengths include educating clients on spa services and techniques and performing thorough consultations.
Overview
8
8
years of professional experience
Work History
Customer Service Representative
Best Buy Home Delivery
Toronto, ON
06.2016 - Current
- Create and adjust delivery schedules and appointments in order to maintain efficiency and customer satisfaction
- Thoroughly understand and investigate customer inquiries in order to resolve any issues and maintain customer relationships
- Work individually and as a team in order to meet company expectations and achieve department goals
- Download customer invoices and create files to be sent to home delivery carrier.
Vagician
Foxy Box Laser + Wax Bar
Oakville, Ontario
09.2023 - 02.2024
- Maintained a professional environment in the waxing area by ensuring all supplies were stocked, clean, and organized.
- Greeted customers and provided excellent customer service.
- Ensure health and safety procedures are always followed
- Performed waxing services on clients according to their individual needs including Brazilian, full body, bikini line, face, underarm and leg waxing.
- Organize merchandise within stockroom
- Provided aftercare instructions to ensure client satisfaction with treatment results.
- Suggested additional services or retail items based on client's needs.
Spa Coordinator
Flawless Studio Laser hair Removal
Orangeville, ON
05.2023 - 08.2023
- Served visitors by greeting, welcoming and directing to appropriate personnel.
- Managing phone calls, social media inquiries, and inventory
- Tending to client needs and inquiries
- Maintaining a clean and organized work area.
- Processed payments and updated accounts to reflect balance changes.
- Oversaw office inventory by restocking supplies
- Scheduled appointments and maintained and updated appointment calendars.
Education
Para Medical Esthetician -
Body Pro Beauty & Aesthetics Academy Inc
Brampton, ON08.2023
Some College (No Degree) - Brow Henna And Design
Lash Forever Canada
08-2021
Some College (No Degree) - Permanent Makeup - Ombre Powder Brows
Glamxhaus
03-2021
Psychology - Bachelor of Arts -
York University
06.2019
Skills
- Laser hair removal
- Skin Rejuvenation
- LED Light Therapy
- Sanitization
- Microdermabrasion Treatments
- HydraFacials
- Consultations
- Chemical Facial Peels
- Customer Consultation
- Body Waxing
- Ombre Powder Brows
References
Silvia Mascaro
Home Delivery Operations Supervisor
Best Buy Home Delivery
(647) 999-5974
Donna K.
Educator
Body Pro Beauty Academy and Aesthetics Academy Inc
(905) 790-0037 Ext. 1
Pascale Aoun
Laser Hair Removal Owner and Manager
Flawless Studio
(647) 993-1437
Timeline
Vagician
Foxy Box Laser + Wax Bar
09.2023 - 02.2024
Spa Coordinator
Flawless Studio Laser hair Removal
05.2023 - 08.2023
Customer Service Representative
Best Buy Home Delivery
06.2016 - Current
Para Medical Esthetician -
Body Pro Beauty & Aesthetics Academy Inc
Psychology - Bachelor of Arts -
York University
Some College (No Degree) - Brow Henna And Design
Lash Forever Canada
Some College (No Degree) - Permanent Makeup - Ombre Powder Brows
Glamxhaus
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