Result-oriented and dedicated team player experienced in overseeing operations of individual and multi-unit facilities. Highly skilled in electronic funds transfers, international remittances, cash management, and, team Management. Develops successful programs to improve profitability. Seeking a new position with exciting challenges where great skills in customer experience, data analysis, relationship management, and financial operations skills will be valued.
Hi, I’m
Joseph Luiwanger Akombo
Abuja, Nigeria
Summary
Overview
7
years of professional experience
1
Certification
Work History
Union Bank Nigeria PlcOgwoja, Nigeria
Cash Management Specialist
08.2017 - Current
Job overview
- Initiates and processes fund transfers and international wire payments.
- Processes vendor payments and collections for various government agencies and private institutions.
- Tracks daily cash balances for multiple accounts and reports any discrepancies.
- Performs daily reconciliations of bank accounts to ensure the accuracy of records.
- Monitors incoming payments from customers and applies them correctly to their accounts.
- Researches, analyzes, and resolves complex customer inquiries related to payments.
- Ensures compliance with applicable laws, regulations, and policies regarding cash management activities.
- Leverages systems, equipment, and process redesign to drive continuous improvement.
Atoast VenturesMakurdi, Nigeria
Team Lead, Operations
10.2016 - 06.2017
Job overview
- Provided leadership and guidance to team members, ensuring that tasks were completed on time and to a high standard.
- Developed strategies to increase team productivity and improve customer service levels.
- Resolved escalated customer complaints or queries promptly and efficiently.
- Ensured compliance with company policies and procedures throughout the team.
- Supported the manager in developing plans for future projects, initiatives, and objectives.
- Organized regular meetings with all stakeholders to ensure clear communication between departments.
- Monitored team progress and enforced deadlines.
Education
Nexford UniversityWashington D.C
MBA from Doing Business Across The World
08.2022
University Overview
Benue State UniversityMakurdi, Nigeria
Bachelor of Science from Accounting
07.2014
University Overview
Skills
- Electronic Funds Transfer and Remittances
- Cash management, Payments, and Collections
- Critical thinking and high attention to details
- Sound Oral and written communication Skills
- Quality Assurance Management
- Prioritizing and Planning
- Great Team player
- Highly Service Oriented
- Good negotiation skills
- Process Implementation skills
- Business Relationship Management
- Operational Reporting and Project Management
Affiliations
Affiliations
- Zonal cash management specialist of the year. Union Bank South East 1-2019
- Stellar Hero Award for Excellence. Atoast Ventures -2017
Certification
- Nigeria Institute of Management- (Graduate Member ) - 2016
Timeline
Cash Management Specialist
Union Bank Nigeria Plc
08.2017 - Current
Team Lead, Operations
Atoast Ventures
10.2016 - 06.2017
Nexford University
MBA from Doing Business Across The World
Benue State University
Bachelor of Science from Accounting
- Nigeria Institute of Management- (Graduate Member ) - 2016
Similar Profiles
JEROME OBOHJEROME OBOH
Customer service at Union bank Nigeria PlcCustomer service at Union bank Nigeria Plc
Kelechi AriwodoKelechi Ariwodo
Relationship Manager at Union Bank Nigeria, PlcRelationship Manager at Union Bank Nigeria, Plc
Adeolu Faramade AkinolaAdeolu Faramade Akinola
Collection/Recovery Officer at Union Bank of Nigeria Plc, LagosCollection/Recovery Officer at Union Bank of Nigeria Plc, Lagos