Terri Ting

• Oversaw property maintenance repairs and improvement projects for residential, commercial, and mixed-use properties, ensuring timely execution and adherence to quality standards.
• Managed staff scheduling and assignment coordination to ensure timely and effective completion of maintenance and project tasks.
• Facilitated effective communication and service delivery by managing relationships with contractors, vendors, suppliers, and property stakeholders.
• Achieved cost-effective project delivery through thorough evaluation of estimates. Optimized resource allocation by coordinating materials and services efficiently. Maintained budget integrity by closely monitoring project expenditures.
• Assessed contractor performance metrics and tracked project timelines to guarantee successful delivery of requirements.
• Monitored contractor performance and work quality to ensure adherence to schedules and completion of project requirements.
• Managed comprehensive project records, estimates, invoices, schedules, and associated documentation. Oversaw the organization and tracking of all project-related materials and deadlines. Directed the maintenance of financial records, timelines, and relevant supporting documentation.
• Facilitated project management and operational oversight to prioritize urgent property needs effectively.
• Support efficient property operations through effective staff, contractor, vendor, and resource coordination.
• Managed project documentation, maintaining accuracy and organization for seamless access and review.
• Assisted in budget tracking, monitoring expenses to align with project forecasts and financial constraints.

• Managed a portfolio of more than 150 customer accounts throughout the Greater Toronto Area.
• Served as the primary point of contact for customers, coordinating orders, projects, service requirements, and account-related matters.
• Developed and maintained strong relationships with clients, contractors, suppliers, and internal departments.
• Coordinated project requirements, materials, schedules, and service delivery, ensuring alignment with customer expectations.
• Resolved billing, operational, and service issues promptly, enhancing customer satisfaction and trust.
• Reviewed and tracked account information, invoices, project costs, and customer requirements.
• Coordinated with technical and operational teams to resolve issues and ensure smooth project execution.
• Maintained accurate customer records, documentation, and account information.
• Managed multiple accounts and competing priorities, delivering consistent service quality and meeting deadlines.

• Delivered administrative and operational support to enhance client satisfaction for residential and commercial clients.
• Coordinated orders, deliveries, and resources among contractors, vendors, and suppliers to ensure timely project completion.
• Facilitated scheduling and resource coordination aligned with project requirements to optimize workflow.
• Assisted with scheduling and resource coordination based on project requirements.
• Prepared reports and maintained accurate customer and project documentation.

• Coordinated projects for portfolio of over 100 clients, streamlining scheduling, documentation, contractor management, and site requirements.
• Assigned and coordinated personnel and contractors according to project schedules and site requirements.
• Monitored project timelines, budgets, materials, and work progress to ensure on-time delivery and adherence to specifications.
• Coordinated communication among clients, contractors, suppliers, and internal teams.
• Facilitated communication among clients, contractors, suppliers, and internal teams to enhance collaboration and project clarity.
• Maintained detailed CRM records, project files, schedules, and site documentation.

• Managed residential and commercial property improvement projects from planning through completion.
• Coordinated staff, independent contractors, suppliers, and vendors to ensure timely project delivery.
• Prepared project estimates and monitored material, labour, and contractor costs to maintain budget adherence.
• Scheduled personnel and allocated resources according to project priorities.
• Managed project documentation, timesheets, and work schedules to facilitate efficient project execution.
• Communicated with clients and contractors to resolve issues and maintain project quality and timelines.

Graduate Studies