Summary
Overview
Work History
Education
Skills
Certification
Languages
Highest Education
Personal Information
i have a few hobbies that i like to share, i crochet, LOVE to bake. I had a small home based baking.
Timeline
Generic

Terri-Lyn Ward

Haneytown,NB

Summary

Dependable Housekeeper with solid history of cleaning industry service. Proficient in maintaining bathrooms and kitchens, as well as providing top-quality hotel and motel services. Highly organized and team-driven with strong customer satisfaction focus. Reliable housekeeper dedicated to maintaining cleanliness and upkeep for facilities and rooms. Skillful in quickly preparing rooms for guests, overseeing laundry and monitoring grounds for general repairs. Positive and energetic professional comfortable working with minimal supervision.

Overview

16
16
years of professional experience
1
1
Certification

Work History

Housekeeper

Holiday Inn Express and Suites
Fredericton NB
04.2023 - Current

I am responsible for cleaning and maintaining guests rooms prior and during their stay. I do full cleans on room whose stay is longer then 5 days. Dusting, vacuuming, washing floors. Full bathroom clean. Complete restock.

Bell Aliant loyalty specialists

Nordia
09.2021 - 05.2022
  • I am a loyalty specialist which deals
  • Mostly retention
  • I have excellent customer service skills
  • This position requires knowledge of computer programs.

Cashier/baker

Tim Hortons
10.2019 - 03.2020

Hotel reservationist

Cloud5 Communications
01.2019 - 05.2019
  • I took hotel reservations and helped guests with any problems they had
  • Had to Handel credit card information with discretion.

Cashier

Walmart
08.2018 - 12.2018

Cashier/Customer Service

Tim Hortons gateway
05.2018 - 08.2018
  • Handled cash, served customers, made food and beverages
  • Cleaned and closed for the evening
  • Worked overnights as well
  • Same duties but only 2 people.

Supervisor

A&W Gateway
12.2017 - 05.2018
  • I started this position as assistant manager, however the first week of February I stepped down to supervisor position
  • All throughout my time here I handled money, cleaned, handled staff, and dealt with customers issues as well
  • I was up until recently working on overnight position in which I handled running the kitchen and overnight staff.

Cashier

Tim Hortons
07.2017 - 11.2017
  • My responsibilities and duties included but were not limited to handling money, making food, cleaning and working with customers
  • I had different responsibilities such as helping with prep, filling in for the baker when they were not available and working the drive thru when needed.

Dishwasher

Wolastoq Wharf
10.2016 - 04.2017
  • My duties were to keep the kitchen running with their dishes, keeping front room in clean dishes
  • I also did refills for both back and front ends.

Housekeeper/Room Attendant

Best Western Hotel Plus
07.2016 - 04.2017
  • I was a house keeper which means my duties included clean all rooms to a proper standard
  • I also worked in the laundry room
  • Sometimes I was asked to clean and stock store rooms for the other attendants
  • Housekeeping was the trade

Days Inn Suites

01.2016 - 04.2016
  • I was responsible for cleaning all rooms to standard, working in the laundry room as well as cleaning and stocking all carts and store rooms.

Cashier/Floater

St.Marys Supermarket
08.2013 - 04.2016
  • I worked on cashes as cashier, stocked shelves, worked in the coffee shop and as well as the deli
  • It was my job as well to look after our customers with great service
  • I handled money and checks
  • I have been trained in many different areas of St
  • Mary's retail, to help with all areas
  • A floater if u will.

Assistant Baker

Tim Hortons Oromocto mall
03.2012 - 08.2012
  • My responsibilities included but were not limited to making coffees when needed
  • I made sure the display case was always clean and full
  • Greeting customers and ensuring they have a pleasant experience.

Cashier/Cook/Waitress

Birds Corner Store
08.2007 - 06.2011
  • I was a short order cook as well a waitress
  • I handled money as well as taking care of customers making sure they have a great experience
  • I also cooked many meals a day as well as done the cleaning
  • I also helped with the ordering and putting away of stock.

Education

license in Cosmetology - Cosmostology

Chez Bernard Beauty Academy
Moncton, NB
01.2001

Skills

  • Whimis certificate
  • Customer Service
  • Food Service
  • Food Safety
  • Food Handling
  • Kitchen Experience
  • Food Preparation
  • Cash Handling
  • POS
  • Retail Sales
  • Kitchen Management Experience
  • Restaurant Experience
  • Cake Decorating
  • Laundry
  • Cooking
  • Cleaning Experience

Certification

First Aid Level 1, 02/01/17, 02/01/22

Languages

English

Highest Education

AEC / DEP or Skilled Trade Certificate

Personal Information

Total Experience: 10

i have a few hobbies that i like to share, i crochet, LOVE to bake. I had a small home based baking.

I love to crochet. I make hats and mittens and scarves. i have done baby blankets as well. i like to give them to people just because.

  I had my own baking company, out of my house for 2 year. i made sweet trays, pies and specialty cakes, unfortunately having to go to work on a full time job made no time for this  any more.

For the past 7 years i have joined my husband at working at the speedway 660 race track in Geary NB. i was a ovid cleaner for the bathrooms during races and events, as well as cleaner for after races as well for kitchen and some smaller offices.

Timeline

Housekeeper

Holiday Inn Express and Suites
04.2023 - Current

Bell Aliant loyalty specialists

Nordia
09.2021 - 05.2022

Cashier/baker

Tim Hortons
10.2019 - 03.2020

Hotel reservationist

Cloud5 Communications
01.2019 - 05.2019

Cashier

Walmart
08.2018 - 12.2018

Cashier/Customer Service

Tim Hortons gateway
05.2018 - 08.2018

Supervisor

A&W Gateway
12.2017 - 05.2018

Cashier

Tim Hortons
07.2017 - 11.2017

Dishwasher

Wolastoq Wharf
10.2016 - 04.2017

Housekeeper/Room Attendant

Best Western Hotel Plus
07.2016 - 04.2017

Days Inn Suites

01.2016 - 04.2016

Cashier/Floater

St.Marys Supermarket
08.2013 - 04.2016

Assistant Baker

Tim Hortons Oromocto mall
03.2012 - 08.2012

Cashier/Cook/Waitress

Birds Corner Store
08.2007 - 06.2011

license in Cosmetology - Cosmostology

Chez Bernard Beauty Academy
Terri-Lyn Ward