Terrance Bellegarde
La Loche,Canada
Summary
Dynamic professional with extensive experience at Trappers Cabin, excelling in customer service and team leadership. Proven problem-solver with strong time management skills, adept at training staff and enhancing operational efficiency. Recognized for maintaining safety and compliance while fostering a positive environment, ensuring customer satisfaction and loyalty.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Night Security Guard
Tappers
La Loche, Canada
01.2018 - Current
- Performed security duties night shift at Trappers
- Responsible for maintaining a high visibility security presence so as to prevent any unauthorized people from entering Trappers La Loche
- Verifying visitors and keeping a guest log of incoming and outgoing personnel
- Check-in visitors, greet guests, and ensured that unauthorized people did not enter Premisses
- Identified potential concerns and communicated through proper channels
- Following any instructions and performing all other duties as requested
Supervisor/Manager
Trappers Cabin
La Loche, Canada
01.2015 - Current
- Oversaw all activities, including hiring and firing, supervising employees, and training staff at Trappers Cabin
- Recruited, interviewed hired, developed, evaluated, coached and counseled employees
- Monitored compliance with industry regulations and company policies to mitigate risk.
- Provided excellent customer service using effective interpersonal and problem solving skills
- Handled all customer service complaints, refunds and questions assuring my customers were satisfied and ensuring the daily shift ran smoothly
- Ordered received, stocked and managed inventory
Labourer
A-1 Rentals
Regina, Canada
01.2015 - 01.2016
- General Labourer
- Moving and loading equipment
- Yard Maintenance
- Worked with team members to ensure efficient workflow throughout the day.
Bartender/Bouncer
Trappers Cabin
La Loche, Canada
01.2009 - 01.2014
- Bartender taking orders for drinks and delivered them accurately and promptly
- Kept bar area safe, Clean and well stocked throughout each working shift
- Rang up customers on POS System
- Performed Daily inventory Audits and weekly product and supply orders
- Patrolled the facility and served as a general security presence and visible deterrent to crime and rule infractions
- Correctly identified the customer's age while entering the bar and collected the entrance charge
- Controlled any negative situations the patrons or coworkers of the bar encounter to provide safety and a fun environment
- Checked identification of the Assist bartenders with bars patrons
- Served as a link between the establishment and the law enforcement officials
- Identified potential concerns and communicated through proper channels
Education
Certified Security Guard -
KAD Protection Services
La Loche, Saskatchewan01.2021
Grade 10 -
Dene High School
La Loche, Saskatchewan01.2011
Skills
- Problem-solving skills
- Ability to work under stressful situations
- Time management skills
- Ability to accurately process workload
- Adaptability
- Computer skills
- Creativity
- Team player
- Independence
- Sense of responsibility
- Punctuality
- Hard work
- Honesty
- Reliability
- Capability
- Customer service skills
Certification
- First Aid/AED CPR Level C
- Transportation of Dangerous Goods
- H2S Alive
- Common Safety Orientation
- WHMIS
- Class 5 Drivers Licence
- Alberta Security Licence
- Serve it right saskatchewan
Training
- Security Officer Training, KAO Protection Services, Prince Albert, Saskatchewan, 07/15/21
- Security Guard Training, KAO Protection Services, La Loche, Saskatchewan, 07/05/21, 07/09/21
References
Franke Park, General Manager, Trappers Cabin, (306) 361-0295
Timeline
Night Security Guard
Tappers
01.2018 - Current
Supervisor/Manager
Trappers Cabin
01.2015 - Current
Labourer
A-1 Rentals
01.2015 - 01.2016
Bartender/Bouncer
Trappers Cabin
01.2009 - 01.2014
Certified Security Guard -
KAD Protection Services
Grade 10 -
Dene High School