Shreya Wadhwa
Brampton,Canada
Summary
"Experienced in customer service and security, with a background as a cashier, waitress, bartender, and security guard. Proficient in handling transactions, managing inventory, and providing excellent customer experiences in fast-paced environments. Skilled in maintaining safety and order, conducting security patrols, and responding to security concerns during events. Strong multitasking abilities, attention to detail, and a commitment to ensuring a positive and secure environment.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Night Security Guard
Good Luck Security
Brampton, ON
09.2024 - 10.2024
- Monitored and patrolled grounds throughout night and investigated and reported security risks or crime to promote safety on premises.
- Responded to alarms, hazardous situations and other incidents and called police or fire departments to mitigate emergencies.
- Assisted in developing emergency response plans, contributing to a safer environment for all occupants.
- Documented incidents meticulously, aiding in investigations and resolution of security breaches.
Bartender and Waitress
Yummy Tummy
North York, Toronto
05.2024 - 09.2024
- Kept bar presentable and well-stocked to meet customer needs.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Assisted with staff training, sharing expertise in bartending techniques and customer service best practices.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Educated customers on drink options, making personalized recommendations based on preferences or dietary restrictions.
- Streamlined bar operations by maintaining clean and organized work area, ensuring efficient service.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
Cashier Team Lead
Safeway Sobeys
Thunder Bay, ON
08.2023 - 12.2023
- Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
- Assisted customers by answering questions and fulfilling requests.
- Communicated with customers and team members to solve problems.
- Processed both cash and card purchases and returns.
- Maintained a clean and inviting checkout area, contributing to an enjoyable shopping experience for customers.
- Balanced cash drawers at the end of each shift, ensuring accuracy in financial reporting.
- Developed strong relationships with repeat customers through friendly service interactions.
- Quickly and accurately counted drawers at start and end of each shift.
- Operated POS cash register and equipment to collect payments.
Waitress
Tina's Kitchen
Thunder Bay, ON
05.2023 - 08.2023
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Used cash registers and credit card machines to cash out customers.
- Collaborated with team members to consistently provide efficient service during peak hours.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Enhanced customer satisfaction by providing attentive service and promptly addressing any concerns.
Education
Project Management - Project Manager
St. Lawrence College
Kingston, ON10.2024
Health Administration And Leadership - Health Care Administration
Confederation College of Applied Arts And Technology
Thunder Bay, ON12.2023
Skills
- Communication Skills
- Teamwork
- Money Math Skills
- Punctuality
- Adaptability
- Positive Attitude
- Prioritization
- Multitasking
- Problem-solving
- Microsoft Office (Word, Excel, PowerPoint)
Languages
English
Full Professional
Hindi
Full Professional
Availability
- Full time available
Certification
Smart seeve
First aid and CPR
Security guard
Timeline
Night Security Guard
Good Luck Security
09.2024 - 10.2024
Bartender and Waitress
Yummy Tummy
05.2024 - 09.2024
Cashier Team Lead
Safeway Sobeys
08.2023 - 12.2023
Waitress
Tina's Kitchen
05.2023 - 08.2023
Project Management - Project Manager
St. Lawrence College
Health Administration And Leadership - Health Care Administration
Confederation College of Applied Arts And Technology