Terra Baum
Victoria,BC
Summary
Utilizing tenacity and effective communication strategies to cultivate trust-based relationships and provide tailored support, enhancing client empowerment and well-being.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Community Support Worker
Cedars at Cobble Hill
01.2022 - 01.2024
- Fostered client independence through guidance and encouragement, enhancing overall empowerment.
- Established trust-based relationships via empathetic communication and active listening.
- Provided tailored support and resources to improve client well-being.
- Delivered crisis intervention support, prioritizing safety and deescalating situations as necessary.
Genral Manager
Demers Group
01.2018 - 01.2021
- Executed budget implementations, employee reviews, training programs, schedules, and contract negotiations.
- Fostered positive work environment for a diverse team of professionals, enhancing employee satisfaction.
- Formulated and executed strategies to boost sales and profitability.
- Established strong relationships with clients, vendors, and partners to secure long-term success.
Assistant Manager
FitStop Fitness
01.2009 - 01.2013
- Supervised daily operations to achieve performance, quality, and service goals.
- Maintained clean, safe, and organized store environment to elevate customer experience.
- Cultivated strong relationships with staff to promote a positive work atmosphere.
- Monitored cash intake and deposit records, increasing accuracy and minimizing discrepancies.
Education
Coaching - Coaching
Demers Group
Banff, AB06-2012
Associate of Science - Mathmatics And Physics
Camosun College
Victoria, None06-2004
Skills
Tenacity and humility
Advocacy for marginalized groups
Mental health resilience
Positive communication strategies
Authenticity and vulnerability
Certification
First aid
Core alignment facilitation
Timeline
Community Support Worker
Cedars at Cobble Hill
01.2022 - 01.2024
Genral Manager
Demers Group
01.2018 - 01.2021
Assistant Manager
FitStop Fitness
01.2009 - 01.2013
Coaching - Coaching
Demers Group
Associate of Science - Mathmatics And Physics
Camosun College
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