Dedicated and customer-focused professional with extensive experience in sales, customer service, and administration. Known for exceptional attention to detail and a systematic approach to tasks, ensuring high-quality customer experiences and precise execution of responsibilities.
Overview
8
8
years of professional experience
Work History
Sales and Customer Service Representative (Full-Time)
Gandom Gold and Jewellery Manufactory
2020.12 - 2023.08
Specialized in jewelry sales, providing expert advice on product selection and styling to enhance customer satisfaction
Enhanced company reputation by providing exceptional customer service and support.
Developed strong client relationships through personalized consultations, focusing on individual style preferences and jewelry needs
Increased customer satisfaction by addressing and resolving complaints in a timely manner.
Excelled in a fast-paced retail environment, consistently achieving and exceeding sales targets.
Demonstrated proficiency in presenting and merchandising jewelry, ensuring an attractive and compelling in-store display
Demonstrated proficiency in Point-of-Sales systems and operational procedures
Office Administrator (Full-Time)
Pardaraz Consulting Engineers
2016.01 - 2020.12
Managed administrative tasks with an emphasis on precision and efficiency, ensuring smooth operations in a business setting
Reduced administrative errors by diligently proofreading office documents and maintaining accurate records.
Contributed to a positive work environment by fostering strong working relationships among colleagues.
Education
MBA -
Trinity Western University
Vancouver, Canada
01.2025
Bachelor of Civil Engineering -
Shomal University
Amol, Iran
10.2015
Skills
Expertise in Jewelry Sales and Styling
Retail Sales and Customer Service Expertise
Skilled in Visual Merchandising of Jewelry
Detail-Oriented and Task-Focused Approach
Effective Communication
Client Relationship Management
Advanced Microsoft Office Proficiency
Time Management & Organization
Team Collaboration
Timeline
Sales and Customer Service Representative (Full-Time)
Gandom Gold and Jewellery Manufactory
2020.12 - 2023.08
Office Administrator (Full-Time)
Pardaraz Consulting Engineers
2016.01 - 2020.12
MBA -
Trinity Western University
Bachelor of Civil Engineering -
Shomal University
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