Teresa Rodriguez
Corona
Summary
Dynamic leasing consultant with expertise in tenant screening and lease management. Proven ability to enhance resident satisfaction and maintain compliance. Committed to delivering high-quality customer service and effective conflict resolution.
Overview
3
3
years of professional experience
Work History
Leasing Consultant
Brookwood Villas
Corona
03.2025 - Current
- Assisted clients in selecting suitable rental properties based on preferences.
- Conducted property tours and highlighted key features to prospective tenants.
- Managed lease agreements and ensured compliance with company policies.
- Coordinated with maintenance staff to address tenant repair requests promptly.
- Developed positive relationships with residents to enhance community satisfaction.
- Organized open houses and promotional events to attract potential renters.
- Provided market analysis to assist management in pricing strategies and promotions.
- Prepared lease agreements, collected security deposits and rent payments from tenants.
- Handled incoming calls regarding availability of units, pricing information and other inquiries.
- Conducted background checks on applicants.
- Contacted and followed up with tenants on renewal notices.
- Promoted high level of customer service and assistance by greeting clients, responding to concerns, showing units and quickly resolving issues.
- Marketed property to prospective tenants by giving tours and pointing out key features.
- Checked rental eligibility by following company's verification process.
- Conducted informative and personalized tours, resulting in new leases.
- Maintained accurate records of prospective renters, applications and leases.
- Ensured that all paperwork was completed accurately in accordance with company policy.
- Inspected vacated units to determine necessary repairs or improvements prior to new occupancy.
- Detailed application requirements and answered questions from prospective tenants.
- Updated resident data into property management software system daily.
- Responded to tenant requests for maintenance services in a timely manner.
- Used conflict resolution skills to quickly resolve issues among residents.
Tax Preparer
H&R Block
Riverside
09.2022 - 03.2025
- Diligently maintain solid guest relationships through high-performance service, driven by positivity, organization, and perseverance in a demanding, stressful setting.
- Uphold the highest standard of professionalism, enthusiasm, and integrity while attending to HR Block clients.
- Provide each guest with an exceptional and unique experience, which facilitates an increase in repeat business, maximizing daily profit.
Education
GED -
Chaffey Adult School
Ontario06-2004
Skills
- Lease management
- Tenant screening
- Microsoft Word
- Yardi
- Knock
- On-Site
- Domuso
- Conflict resolution
- Effective communication
- Attention to detail
- Time management
- Application processing
- Community engagement
- Fair housing compliance
- Phone and email etiquette
- Closing techniques
- Interpersonal relations
References
Available upon request
Timeline
Leasing Consultant
Brookwood Villas
03.2025 - Current
Tax Preparer
H&R Block
09.2022 - 03.2025
GED -
Chaffey Adult School
Similar Profiles
Deva CookDeva Cook
Operating Room Registered Nurse at Brookwood Baptist Medical CenterOperating Room Registered Nurse at Brookwood Baptist Medical Center
Candace W. FuntCandace W. Funt
Teaching Assistant at BROOKWOOD SCHOOLTeaching Assistant at BROOKWOOD SCHOOL
Sonia ElkinsSonia Elkins
Dual Language Immersion (DLI) Elementary Teacher - Grade 4 at Dalton Public Schools - BrookwoodDual Language Immersion (DLI) Elementary Teacher - Grade 4 at Dalton Public Schools - Brookwood
Jesse SotoJesse Soto
Babysitter at Tiffany TriceBabysitter at Tiffany Trice
Daniella SuarezDaniella Suarez
Freelance Writer at Self EmployedFreelance Writer at Self Employed