Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
Generic

David Barajas

Los Angeles

Summary

Dynamic Leasing Consultant with proven success at Mack Management, excelling in tenant relations and lease management. Adept at leveraging sales strategies to exceed leasing goals while ensuring compliance with Fair Housing laws. Recognized for exceptional customer service and critical thinking skills, fostering tenant satisfaction and maintaining accurate records.

Overview

8
8
years of professional experience

Work History

Leasing Consultant

Mack Management
Los Angeles
01.2020 - Current
  • Maintained accurate records of prospective renters, applications and leases.
  • Inspect units, common areas, and grounds to ensure compliance with leases and property standards.
  • Received rent payments and tracked transactions in accounting software.
  • Managed overall tenant relations, promoted tenant satisfaction and streamlined services delivery.
  • Conducted background checks on applicants.
  • Leveraged sales and marketing strategies to increase traffic, maintain closing ratios and exceed leasing goals.
  • Provided excellent customer service to all tenants throughout their tenancy period.
  • Processed transfer requests from existing tenants who wished to move within the same building or complex.

Concierge

Kent Services
Los Angeles
01.2017 - 12.2019
  • Ensured compliance with safety regulations within the workplace by following established guidelines.
  • Acted as a liaison between property management and residents to address special needs or concerns.
  • Ensured compliance with all property safety and security policies.
  • Trained new staff members on proper policies and procedures related to customer service delivery.
  • Handled mail and package deliveries, keeping items secure.
  • Directed incoming calls and messages to appropriate staff or residents.
  • Maintained a professional presence at the front desk area by adhering to dress code standards.
  • Managed incoming calls from residents ensuring that all requests were handled efficiently and accurately.
  • Ensured compliance with all building safety and security policies.
  • Maintained confidentiality of residents information and transactions.
  • Organized packages received by mail or courier on behalf of guests while ensuring they are properly tracked.

Education

82nd Airborne Infantry

US Army
Fort Bragg, NC
10-2008

High School Diploma -

East Los Angeles College
Monterey Park, CA

Skills

  • Tenant relations
  • Lease management
  • Account management
  • Sales strategies
  • Customer service focused
  • Interpersonal skills
  • Critical thinking
  • Application verification
  • Lease writing
  • Active listening
  • Rental listings research
  • Data entry
  • Fair Housing and eviction laws
  • Unit inspection
  • Professional demeanor
  • Record keeping
  • Proficient in Yardi, Realpage, and Excel

Languages

Spanish
Native/ Bilingual

References

References available upon request.

Timeline

Leasing Consultant

Mack Management
01.2020 - Current

Concierge

Kent Services
01.2017 - 12.2019

82nd Airborne Infantry

US Army

High School Diploma -

East Los Angeles College
David Barajas