Summary
Overview
Work History
Education
Skills
Additional Information
Languages
Timeline
Generic

Tera Lee Marshall

Sudbury,On

Summary

Highly organized and detail-oriented Manager with 15+ years of experience, overseeing daily operations, fostering positive work environments, and ensuring customer service. Responsible employee skilled in training diverse teams, driving profitability and maintaining high standards in fast paced environments. Equipped with strong problem solving skills and adept at conducting audits, payroll and manage staff engagement activities. Insightful Manager with experience directing and improving operations through effective employee motivational strategies and strong policy enforcement. Proficient in best practices, market trends and regulatory requirements of industry operations. Talented leader with analytical approach to business planning and day-to-day problem-solving. Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance. Proficient Manager delivering encouragement and feedback to help employees be successful. Energetic professional with great poise. Well-trained in Human Resource.

Overview

22
22
years of professional experience

Work History

Service Deli Manager

Costco Wholesale
04.2002 - Current
  • Human resource managerial skills used daily, including teaching and coaching also having regular weekly meetings with department staff and managers to encourage excitement, knowledge and understanding of how the business operates
  • Scheduled meeting for open discussions to confirm everyone is informed with any new policies and procedures
  • Monthly safety training to ensure the staff are in compliance
  • Retaining one on one with employees/managers at any given time to ensure that any problems that may arise are addressed immediately
  • Delivering verbal or written correctives and use termination procedures when needed
  • Promoting improved workforce efficiency by conducting regularly performance reviews and providing ongoing training and constructive feedback
  • Verify daily that all fresh food departments equipment is safe and in good operational condition
  • Contacting the necessary companies to repair any issues
  • Encourage staff to bring forward their ideas on how to make operations work smoothly
  • Working alongside staff in each department and also assisting in other areas of the warehouse to improve productivity
  • Knowledgeable in investigating and documenting incidents.

Education

College certificate - Hairstyle

Sudbury hair style
Greater Sudbury, ON

Skills

  • Human Resources (10 years)
  • Recruiting (10 years)
  • Management (10 years)
  • Employee Orientation (10 years)
  • Problem-solving abilities
  • Training and development
  • Team Direction
  • Performance Improvement
  • Investigating Complaints
  • Coaching and Mentoring
  • Training and Onboarding
  • Employee Performance Evaluations
  • Recruitment and Hiring

Additional Information

Human Resources seminars, Ojibwe language classes, XLR8EDLearning, office administrator/payroll

Languages

English
Full Professional

Timeline

Service Deli Manager

Costco Wholesale
04.2002 - Current

College certificate - Hairstyle

Sudbury hair style
Tera Lee Marshall