Hafsa Ajabid
Moncton
Summary
Recent graduate in Legal and Administrative Office Studies with extensive experience at Costco Wholesale, excelling in team management and member services. Proven ability to enhance client satisfaction through effective problem-solving and attention to detail. Proficient in Microsoft Office Suite, ensuring efficient operations and support in fast-paced environments, fluent in English, French and Arabic, with intermediate Spanish proficiency. Committed to delivering exceptional service and fostering team success.
Overview
1
1
year of professional experience
Work History
Member Services Team Lead
Costco Wholesale
04.2024 - 09.2025
- Assisted members with purchases and inquiries to ensure high-quality service.
- Handled product stocking and inventory review.
- Served over 150 clients daily in a fast-paced retail environment.
- Supported team operations to maintain efficiency and member satisfaction.
Administrative Secretary
Action Interculturelles
11.2024 - 12.2024
- Welcomed clients with scheduled appointments and provided required information.
- Managed phone calls and directed inquiries to appropriate departments.
- Organized company events and supported administrative activities.
- Delivered professional front-desk and clerical support.
Education
Attestation of Specialized Studies (ASE) - Legal Secretarial Studies
Collège Supérieur De Sherbrooke
Sherbrooke, QC12-2024
Diploma of Vocational Studies (DVS) - Office Administration
Collège Supérieur De Sherbrooke
Sherbrooke, QC09-2024
Skills
- Call center experience
- Team management
- Policy enforcement
- Sales support
- Technical skills (Microsoft Office Suite, Office equipment management, Data entry)
- Problem-solving abilities
- Attention to detail
Languages
English
Native or Bilingual
French
Native or Bilingual
Arabic
Native or Bilingual
Spanish
Limited Working
Timeline
Administrative Secretary
Action Interculturelles
11.2024 - 12.2024
Member Services Team Lead
Costco Wholesale
04.2024 - 09.2025
Attestation of Specialized Studies (ASE) - Legal Secretarial Studies
Collège Supérieur De Sherbrooke
Diploma of Vocational Studies (DVS) - Office Administration
Collège Supérieur De Sherbrooke