Dedicated and detail-oriented professional with over 4 years of diverse experience. Excellent communicator with good organizational, problem-solving and conflict resolution skills. Coordinate smooth daily actions to optimize program activities.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Early Childhood Educator Assistant
1st Class Collaborative Intervention Support Services (CISS)
Calgary, Alberta
05.2024 - Current
Implemented individualized educational plans based on each child's needs.
Assisted teachers in preparing materials for classroom activities.
Organized indoor and outdoor playtime activities to promote physical and mental development of children.
Implemented appropriate strategies to manage challenging behaviors.
Observed and monitored the behavior of children in order to ensure safety and provide positive guidance.
Attended team meetings with other educators in order to share best practices or discuss any issues related to childcare services.
Ensured compliance with relevant regulations such as health and safety standards.
Provided a safe and stimulating learning environment for young children.
Developed age-appropriate activities to encourage physical, social and intellectual development of children.
Developed and implemented program in line with curriculum that supports development in children
Assisted students with special needs by providing additional support when required.
Maintained accurate records of student attendance, assessments and progress reports.
Youth Support Worker
Beth Torrey Home, Lagos Nigeria
04.2022 - 02.2024
Provided various administrative support to the team, including scheduling meetings and managing calendars.
Develop and execute personalized plans tailored to meet the unique needs of client.
Foster a safe and supportive environment conducive to emotional and social growth
Document client progress and communicate effectively with supervisors, team members, and external stakeholders
Assisted with the planning of special events (Fund-raising) by arranging catering services, securing venues and ordering promotional materials.
Customer Service Representative/Office Administrative Assistant
Obaton Projects, Lagos Nigeria
01.2020 - 02.2022
Answered customer inquiries and provided accurate information regarding products and services.
Performed administrative tasks such as filing paperwork, updating databases and generating reports.
Developed strong relationships with customers by providing personalized assistance and support.
Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.
Answered inbound calls, chats and emails to facilitate customer service.
Remained calm and professional in stressful circumstances and effectively diffused tense situations.
Education
Bachelor of Science - Biochemistry
University of Benin
10.2019
Skills
Administrative Skills
Excellent interpersonal and communication skills
Ability to work effectively in a team environment
Proficient in crisis intervention and de-escalation techniques
Experience working with individuals with mental health challenges and developmental disabilities
Excellent verbal and written communication skills
Community outreach expert
Time management abilities
Certification
First Aid And CPR Certification
PMP Certification (In View)
Timeline
Early Childhood Educator Assistant
1st Class Collaborative Intervention Support Services (CISS)
05.2024 - Current
Youth Support Worker
Beth Torrey Home, Lagos Nigeria
04.2022 - 02.2024
Customer Service Representative/Office Administrative Assistant