Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Komal Preet

Kelowna

Summary

Dedicated and caring Early Childhood Educator Assistant with experience supporting children aged 0–5 in daycare and educational settings. Skilled in creating safe, engaging, and nurturing environments, assisting with daily activities, and collaborating with educators and parents. Known for strong organizational skills, patience, and the ability to adapt to children’s individual needs. Seeking to contribute as an ECEA and support child development in a dynamic daycare or preschool setting.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Early Childhood Educator Assistant

Grins and Giggles Childcare
08.2024 - Current
  • Supported daily classroom activities for children aged 0–5, ensuring safety and engagement.
  • Assisted lead educators with lesson plans, learning activities, and creative projects.
  • Communicated with parents regularly, providing updates on children’s progress and needs.
  • Maintained organized records of attendance, activities, and supplies.
  • Fostered a positive and nurturing environment to support social, emotional, and cognitive development.
  • Interacted with children one-on-one and in small groups to enhance and support learning activities.

Pharmacy Assistant

Walmart Pharmacy
09.2024 - Current
  • Assisted pharmacists in processing prescriptions accurately and efficiently.
  • Provided front-line customer service, answering questions and resolving concerns professionally.
  • Maintained inventory, organized medications, and monitored stock levels.
  • Ensured compliance with privacy and safety regulations.
  • Handled cash and card payments, balancing the register daily.
  • Demonstrated professionalism and empathy when handling sensitive patient situations, preserving confidentiality at all times.

customer experience service manager

Walmart
10.2021 - 08.2024
  • Lead a team of customer service representatives, helping them grow and succeed while keeping daily operations running smoothly.
  • Improved customer satisfaction by identifying pain points and creating solutions that made our clients’ experiences faster and easier.
  • Developed new service processes that reduced complaint resolution time and helped the team handle issues more efficiently.
  • Regularly review service metrics to understand what’s working and where improvements are needed.
  • Handle escalated customer concerns personally, ensuring they leave satisfied and feel heard.
  • Work closely with other departments to make sure customers get consistent, high-quality service across the company.

Shift Manager

Wendys Restaurant
01.2022 - 02.2024
  • Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
  • Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
  • Trained and mentored new employees to maximize team performance.
  • Improved overall team performance by effectively delegating tasks and providing clear instructions.

Education

Early Childhood Care And Education

Coastal College of Vancouver
Vancouver, BC
02-2024

Associate of Science - Environmental Science

Okanagan College
Kelowna
12-2021

Bachelor of Science - Science

Govt College
Punjab India
03-2018

Skills

  • Customer service & client relations
  • Cash handling & transaction accuracy
  • Early childhood care & classroom support
  • Administrative tasks & record keeping
  • Team collaboration & mentorship
  • Problem solving & conflict resolution
  • Attention to detail & multitasking
  • Communication & interpersonal skills
  • Insurance billing
  • Pharmacy software proficiency

Certification

  • EARLY CHILDHOOD EDUCATOR ASSISTANT
  • FIRST AID and CPR CERTIFIED


Timeline

Pharmacy Assistant

Walmart Pharmacy
09.2024 - Current

Early Childhood Educator Assistant

Grins and Giggles Childcare
08.2024 - Current

Shift Manager

Wendys Restaurant
01.2022 - 02.2024

customer experience service manager

Walmart
10.2021 - 08.2024

Early Childhood Care And Education

Coastal College of Vancouver

Associate of Science - Environmental Science

Okanagan College

Bachelor of Science - Science

Govt College
Komal Preet