Komal Preet
Kelowna
Summary
Dedicated and caring Early Childhood Educator Assistant with experience supporting children aged 0–5 in daycare and educational settings. Skilled in creating safe, engaging, and nurturing environments, assisting with daily activities, and collaborating with educators and parents. Known for strong organizational skills, patience, and the ability to adapt to children’s individual needs. Seeking to contribute as an ECEA and support child development in a dynamic daycare or preschool setting.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Early Childhood Educator Assistant
Grins and Giggles Childcare
08.2024 - Current
- Supported daily classroom activities for children aged 0–5, ensuring safety and engagement.
- Assisted lead educators with lesson plans, learning activities, and creative projects.
- Communicated with parents regularly, providing updates on children’s progress and needs.
- Maintained organized records of attendance, activities, and supplies.
- Fostered a positive and nurturing environment to support social, emotional, and cognitive development.
- Interacted with children one-on-one and in small groups to enhance and support learning activities.
Pharmacy Assistant
Walmart Pharmacy
09.2024 - Current
- Assisted pharmacists in processing prescriptions accurately and efficiently.
- Provided front-line customer service, answering questions and resolving concerns professionally.
- Maintained inventory, organized medications, and monitored stock levels.
- Ensured compliance with privacy and safety regulations.
- Handled cash and card payments, balancing the register daily.
- Demonstrated professionalism and empathy when handling sensitive patient situations, preserving confidentiality at all times.
customer experience service manager
Walmart
10.2021 - 08.2024
- Lead a team of customer service representatives, helping them grow and succeed while keeping daily operations running smoothly.
- Improved customer satisfaction by identifying pain points and creating solutions that made our clients’ experiences faster and easier.
- Developed new service processes that reduced complaint resolution time and helped the team handle issues more efficiently.
- Regularly review service metrics to understand what’s working and where improvements are needed.
- Handle escalated customer concerns personally, ensuring they leave satisfied and feel heard.
- Work closely with other departments to make sure customers get consistent, high-quality service across the company.
Shift Manager
Wendys Restaurant
01.2022 - 02.2024
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
- Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
- Trained and mentored new employees to maximize team performance.
- Improved overall team performance by effectively delegating tasks and providing clear instructions.
Education
Early Childhood Care And Education
Coastal College of Vancouver
Vancouver, BC02-2024
Associate of Science - Environmental Science
Okanagan College
Kelowna12-2021
Bachelor of Science - Science
Govt College
Punjab India03-2018
Skills
- Customer service & client relations
- Cash handling & transaction accuracy
- Early childhood care & classroom support
- Administrative tasks & record keeping
- Team collaboration & mentorship
- Problem solving & conflict resolution
- Attention to detail & multitasking
- Communication & interpersonal skills
- Insurance billing
- Pharmacy software proficiency
Certification
- EARLY CHILDHOOD EDUCATOR ASSISTANT
- FIRST AID and CPR CERTIFIED
Timeline
Pharmacy Assistant
Walmart Pharmacy
09.2024 - Current
Early Childhood Educator Assistant
Grins and Giggles Childcare
08.2024 - Current
Shift Manager
Wendys Restaurant
01.2022 - 02.2024
customer experience service manager
Walmart
10.2021 - 08.2024
Early Childhood Care And Education
Coastal College of Vancouver
Associate of Science - Environmental Science
Okanagan College
Bachelor of Science - Science
Govt College