Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Temitayo Odiri

Ottawa

Summary

Personable and compassionate, bringing strong interpersonal skills and genuine passion for assisting others. Well-versed in basic healthcare practices and adept at providing daily living support and companionship. Dedicated to enhancing quality of life for individuals through attentive and empathetic care. Thanks to my background in customer service relations, i also developed strong communication and problem-solving abilities in fast-paced service environment. Proven track record of managing and resolving customer inquiries efficiently and effectively. Seeking to transition into new field where these skills can be leveraged to enhance team performance and customer satisfaction.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Personal Support Worker (PSW)

Mayu Life Care
09.2022 - 05.2023
  • Providing practical support for individuals and their families, such as helping with household tasks, and personal care
  • Supporting and monitoring their healthcare needs, including administering medication and temperature checks

Market Research Interviewer

Elemental data collection
08.2019 - 03.2020

Customer Service Representative

Fusion BPO Services
01.2019 - 04.2019
  • Chat support agent for grubhub
  • Helped with complaints, delivery information and general food issues

Customer Support Representative

Teleperformance
09.2018 - 12.2018
  • Call center agent for Home Depot
  • Helped with delivery information for products like home appliances and furniture
  • Helped with sales on the website

Education

Post Secondary Education - Public Administration

University Of Ottawa
03.2025

High School Diploma -

International School Lagos
Lagos, Nigeria
07.2016

Skills

  • Critical thinking
  • Active listening
  • Problem resolution
  • Data Entry Management

Certification

  • Safe Food Handling, 07/01/21, Present
  • Standard First Aid and CPR, 07/01/21, Present
  • Gentle Persuasive Approach, 07/01/21, Present
  • Workplace Hazardous Materials Information System (WHMIS), 07/01/21, Present

Languages

English
Native or Bilingual

Timeline

Personal Support Worker (PSW)

Mayu Life Care
09.2022 - 05.2023

Market Research Interviewer

Elemental data collection
08.2019 - 03.2020

Customer Service Representative

Fusion BPO Services
01.2019 - 04.2019

Customer Support Representative

Teleperformance
09.2018 - 12.2018

Post Secondary Education - Public Administration

University Of Ottawa

High School Diploma -

International School Lagos
Temitayo Odiri