Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Certification
Timeline
Generic

Tejnoor Ghuman

Caledon

Summary

Dynamic Supervisor with a proven track record at Tim Hortons, excelling in team building and complex problem-solving. Enhanced communication and service excellence, resulting in reduced employee turnover and improved customer satisfaction. Skilled in workforce coordination and implementing safety protocols, fostering a productive and compliant work environment.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Supervisor

Tim Hortons
05.2023 - Current
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.

Supervisor

Tim Hortons
03.2022 - 11.2022
  • Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
  • Implemented safety protocols to minimize workplace accidents and maintain compliance with industry standards.
  • Generated reports detailing findings and recommendations.
  • Reduced employee turnover by fostering a positive work environment and providing ongoing feedback to staff members.

General Labor Worker

Randstad
01.2022 - 03.2022
  • Performed general housekeeping and cleaning tasks.
  • Contributed to successful project outcomes by following instructions from supervisors and adapting to changing priorities.
  • Increased worksite efficiency by organizing and maintaining a clean work area.
  • Maintained work areas by cleaning and straightening for maximum productivity and safety.

Education

Diploma - Computer Engineering

Northern College of Applied Arts And Technology
Scarborough,ON
08-2023

Skills

  • Skill enhancement coaching
  • Achievement-oriented
  • Workforce coordination
  • Service excellence
  • Complex Problem-solving
  • Team building
  • Relationship building

Accomplishments

  • Supervised team of 15 staff members.
  • Resolved product issue through consumer testing.

Languages

English
Native or Bilingual

Certification


  • Certified COMPUTER ENGINEER TECHNICIAN by Northern college- [ 2022-2023]

Timeline

Supervisor

Tim Hortons
05.2023 - Current

Supervisor

Tim Hortons
03.2022 - 11.2022

General Labor Worker

Randstad
01.2022 - 03.2022

Diploma - Computer Engineering

Northern College of Applied Arts And Technology

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