Deeparchi Malhotra
New Westminster
Summary
Accomplished Administrative Supervisor with a proven track record at Applewood Mitsubishi, enhancing team productivity by over 30% through strategic workflow management and collaborative leadership. Expert in process optimization and compliance risk assessment, I excel in fostering environments that prioritize efficiency and team development.
Overview
12
12
years of professional experience
Work History
Adminstrative Supervisor
Applewood Mitsubishi
07.2023 - Current
- Trained new employees on company policies, procedures, software applications.
- Handled sensitive information with discretion by maintaining confidentiality in accordance with company guidelines.
- Provided support during periods of high workload by stepping in to assist with various administrative tasks as needed.
- Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
- Improved communication between departments with the implementation of efficient information-sharing tools and strategies.
- Enhanced employee morale through recognition programs, fostering a positive work environment that encouraged collaboration and teamwork.
- Managed a team of office staff, providing training and support to ensure smooth daily operations.
- Streamlined administrative processes by implementing new organizational systems, increasing efficiency and productivity.
- Monitored and evaluated personnel performance to complete annual reviews, recommend advancement, or address productivity concerns.
Administrative Coordinator
Videotron
07.2021 - 06.2023
- Answered phone calls and responded to inquiries from customers, vendors and other external contacts.
- Facilitated smooth day-to-day operations by anticipating needs, proactively addressing potential issues, and efficiently resolving problems as they arose.
- Maintained a well-organized filing system to ensure easy access to important records and documents.
- Managed and maintained electronic and paper-based filing systems to keep essential documents and information easily accessible and organized.
- Assisted in the recruitment process by screening resumes, scheduling interviews, and facilitating onboarding activities for new hires.
- Enhanced communication between departments with timely and accurate preparation of reports and documents.
- Increased team productivity with effective delegation of tasks and prioritization of responsibilities.
- Supported project management efforts by tracking deadlines, maintaining documentation, and communicating progress updates to stakeholders.
- Improved customer satisfaction through prompt and professional handling of inquiries and concerns.
- Collaborated with cross-functional teams to achieve project objectives within tight timelines.
- Organized and maintained digital and physical filing systems, improving document retrieval times.
- Managed inventory of office supplies, ensuring essential items were always in stock.
- Assisted in preparation of presentation materials, contributing to successful client meetings and proposals.
Administraive Cordinator
Shaw Communication
08.2019 - 12.2020
- Entered data, generated reports, and produced tracking documents.
- Gathered and organized materials to support operations.
- Conducted ongoing reviews of program financial systems to assess cost control measures.
- Optimized organizational systems for payment collections, AP/AR, deposits, and recordkeeping.
- Built highly-efficient administrative team through ongoing coaching and professional development opportunities.
- Interceded between employees during arguments and diffused tense situations.
- Developed internal requirements and standards to minimize regulatory risks and liability across programs.
- Monitored front areas so that questions could be promptly addressed.
- Managed supervisor itinerary and appointments and streamlined scheduling procedures.
- Improved office operations by automating client correspondence, record tracking and data communications.
Adminitrative Manager
Sequenom India
04.2013 - 03.2019
- Ensured smooth daily operations with timely completion of all essential administrative tasks and responsibilities.
- Supervised staff and delegated tasks to maintain positive, productive administrative operations.
- Maintained accurate record-keeping systems to ensure easy access to critical information for decision-making purposes.
- Updated reports, managed accounts, and generated reports for company database.
- Negotiated and executed contracts on behalf of department.
- Cultivated strong relationships with vendors and partners supporting administrative operations.
- Built and managed processes for tracking and monitoring department performance.
Education
Bachelor of Arts - Management
Bachelor of Arts
Delhi University04-2007
Skills
- Focused on Timely Deliverables
- Compliance Risk Assessment
- Cost Control Administration
- Knowledge Coordination
- Strategic Workflow Management
- Collaborative Leadership Development
- Administrative Oversight
- Process Optimization Leadership
- Skill Enhancement Coaching
- Proficient in Delegating Responsibilities
- Coordinating Successful Events
Languages
English
Native or Bilingual
Hindi
Native or Bilingual
Punjabi
Native or Bilingual
Timeline
Adminstrative Supervisor
Applewood Mitsubishi
07.2023 - Current
Administrative Coordinator
Videotron
07.2021 - 06.2023
Administraive Cordinator
Shaw Communication
08.2019 - 12.2020
Adminitrative Manager
Sequenom India
04.2013 - 03.2019
Bachelor of Arts - Management
Bachelor of Arts
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