High energy personality striving to reach sales target every month in a sales position for a corporation with mission, values and ethical standards.
Efficient and organized with strong analytical, logical skills and attention to detail, combined with excellent communication skills.
Comfortable at multitasking and interface effectively with diverse population of clients and all levels of company personnel.
Able to assess client needs and provide products and services to meet needs.
Looking forward for an opportunity to work in a dynamic, challenging environment to utilize possessing skills for career development and organization growth.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Patroller
Securiguard YVR Airport
06.2023 - Current
Duties and Responsibilities: Acknowledge and document security incident reports, ensuring thorough logging of all incidents
Respond promptly to all dispatched calls, demonstrating proactive engagement
Conduct proactive patrols, encompassing various areas such as: Inspecting Primary Security Line doors, gates, fences, hatches, and screens at least once every 12-hour shift, documenting any identified issues, and reporting them to Security Operations Center (SOC) for further action
Notifying SOC of any significant faults in the primary security line
Actively surveilling restricted zones, including terminal sterile areas, baggage make-up zones, apron areas, and aircraft movement areas, promptly identifying and resolving any security or safety concerns
Responding to alarms, security threats, or breaches of the Primary Security Line, and taking appropriate corrective measures
Conducting patrols of public, curbside, and leased areas to ensure security integrity and identify any deficiencies
Investigating unattended baggage and vehicles, following established procedures for handling such situations, including documentation of equipment and processes
Identifying individuals engaged in trespassing and notifying SOC, coordinating with law enforcement when necessary
Enforcing regulations and issuing violations related to Airport Vehicle Operator Permits (AVOP), Restricted Area Identity Cards (RAIC), and Temporary Enhanced Vehicle Operator Permits (TEVOP)
Providing exceptional customer service to both passengers and employees.
Screener
Securiguard
01.2023 - Current
Monitored aircraft entry and exit, ensuring compliance with security protocols
Conducted security checks on personnel using metal detectors
Maintained meticulous records of personnel movements
Hudson Warehouse Associate
Hudson News
04.2022 - 04.2023
Transacts the receiving and movement of materials by using various computer functions and following shipping and receiving procedures
Receiving materials to include material handling and processing of receiving paperwork
Package or kit finished product for shipping (shrink wrapping, boxing, labeling)
Responsible for preparing orders, pulling materials, packing boxes, and placing orders in the delivery area
Pick and pack orders using label picking, ring scanners, voice-directed picking, or paper picket tickets
This will include Receiving, Picking, Stocking and Shipping of finished product and/or raw materials
Dealing with SAP, and scanners
Have full RAIC
Sales Representative and Tech Support
Freedom Mobile dealership by AirNet Communication Inc.
09.2020 - 03.2022
Responsibilities: Product: Leveraging a deep knowledge of products offered by the company from different types of phones to different operational systems
Trained customers with troubleshooting mobile devices in cases of glitches with technical systems and/or problems
Offered and sold customers knowledgeable plans and packages according to the client's lifestyle, budget, and usage required, matching competitive companies' prices and offers to drive sales and business positioning in the market
Updating everyday retail management system's device price cards and merchandising as required by the head office
Sales: Ensured to enter customers' personal information correctly while maintaining privacy overexposure during the profile/account activation process while complying with corporate policies
Performed credit checks for clients to review eligibility for financing options for a2-year plan and also reported to the back office in the necessity of assistance
Tracked, recorded, and updated sales performances for each team member during the day and calculated commissions at the end of the period
Reported sales performances to the dealership and regional managers
Been multiple times in the top position for the highest number of new activations for 4 consecutive months
Clientele: Helped customer experiences by providing innovative solutions to conflicts regarding either cellular assistance or Home Internet assistance
Focused and driven to create meaningful relations with clients to create sales and meet targets to maximum effectiveness
Approached potential customers with a friendly attitude, analyze their needs, and provided solutions that were performance and cost-effective
Education
Commercial Pilot License - Flight Training
Candian Aviation College
Pitt Meadows
09.2023
Associate of Arts - Bussiness
Alexander College
Burnaby, BC
04.2023
High School Diploma -
Akal Academy Kajri
Uttar Pradesh, India
04.2019
Skills
Fulfilled the company's defined customer experience by maintaining a friendly and customer focused approach
Have a good communication skill and a very good command over English, Italian, Punjabi, Hindi
Have an experience in dealing with customers and customer care
Always content to help customers and dealing with them
Have knowledge about computers and working online, command over Office package such as Microsoft Word, Microsoft Excel and Microsoft PowerPoint
Self-motivated and result-driven
Ability to work in cooperatively with others to complete tasks, multitasker, cool-headed, cooperative, and a team member
Capable of performing well under duress
Able of prioritizing tasks independently and taking swift action
Certification
Security license
OFA Level 1
Timeline
Patroller
Securiguard YVR Airport
06.2023 - Current
Screener
Securiguard
01.2023 - Current
Hudson Warehouse Associate
Hudson News
04.2022 - 04.2023
Sales Representative and Tech Support
Freedom Mobile dealership by AirNet Communication Inc.