Monitored and patrolled parking lots and garages to ensure compliance with parking regulations, enforcing policies to maintain order and safety.
Assisted customers with parking inquiries, provided directions to available spaces, and ensured a positive and efficient parking experience.
Conducted regular inspections of parking facilities to identify and report any maintenance issues, ensuring cleanliness and functionality.
Managed payment systems, including collecting fees and issuing citations for parking violations when necessary.
Collaborated with management and other team members to enhance overall lot operations and address any customer or operational concerns.
Provided exceptional customer service in a fast-paced environment, assisting with the efficient flow of vehicles during peak times and events.
Multi-Role
Baekjeong Korean BBQ
09.2023 - 12.2023
Delivered high-quality customer service in a fast-paced, team-oriented environment, ensuring a positive dining experience for guests at a renowned Korean BBQ restaurant.
Assisted in food preparation, including grilling various cuts of meat such as samgyeopsal and galbi, ensuring proper cooking techniques and food safety standards.
Maintained cleanliness and organization of the dining area, including table setups and side dishes, in accordance with restaurant protocols.
Provided guests with knowledgeable recommendations on menu items, helping to enhance their understanding and appreciation of Korean BBQ culture.
Supported efficient front-of-house operations, contributing to smooth service during peak hours and effectively managing customer orders.
Worked collaboratively with team members to ensure timely and efficient food delivery, maintaining restaurant standards of excellence.
Education
Bachelor of Arts - Political Science, Minor in Sociology
University of Alberta
Edmonton, AB
Skills
Excellent interpersonal skills to interact with customers, ensuring a positive dining experience
Ability to handle customer inquiries, complaints, and special requests with professionalism and a friendly demeanor
Experience in preparing and cooking Chinese dishes, including stir-frying, grilling, and deep frying
Knowledge of food safety and sanitation standards to maintain a clean and safe kitchen environment
Ability to work efficiently in a fast-paced environment, ensuring timely preparation and delivery of orders
Prioritization skills to manage multiple tasks during peak hours
Strong team player, contributing to a positive and cooperative work environment
Ability to work with kitchen staff and front-of-house teams to ensure smooth operations
Experience using POS systems to process customer orders and payments accurately
Handling cash and credit transactions with attention to detail
Languages
English
Native or Bilingual
Korean
Professional Working
Certification
Proserve
First Aid
Timeline
Patroller
Diamond Parking Service
07.2024 - 09.2024
Multi-Role
Baekjeong Korean BBQ
09.2023 - 12.2023
Bachelor of Arts - Political Science, Minor in Sociology