Teighan Bolt-Overton
Williams Lake,Canada
Summary
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Overview
14
14
years of professional experience
Work History
Full Time Guard
WILLIAMS LAKE RCMP DETACHMENT
02.2022 - Current
- Ensured the wellbeing of the prisoners while lodged in cells, including; routine cell checks, preparing meals and providing approved medication
- Additional duties included cleaning and sanitizing the cellblock, providing prisoners with weather appropriate clothing when released and ensuring the RCMP form C-13 is completed in its entirety by members as they lodged prisoners
- Communicated with members and detachment staff regarding prisoner status and wellbeing
- Completed detailed reports on daily activities, incidents, or irregularities observed during shift hours.
- Assisted members in distributing medications to prisoners efficiently while securely handling sensitive materials.
Patient Ambassador
INTERIOR HEALTH-CARIBOO MEMORIAL HOSPITAL
10.2021 - 05.2022
- Directed incoming patients and visitors based on their individual needs
- Ensured patients and visitors followed hospital policy
- Provided requested information to incoming guests, visitors, and patients
- Facilitated communication between patients and various departments and staff.
- Improved hospital''s reputation for excellent patient care by consistently delivering compassionate assistance to patients and families.
Security Officer
PALADIN SECURITY-CARIBOO MEMORIAL HOSPITAL
05.2020 - 10.2021
- Conducted interior and exterior patrols to ensure safety of the facility, staff, visitors, and patients
- De-escalated stressful situations by using excellent customer service skills
- Provided support to staff members and emergency personnel when required
- Wrote detailed and clear reports from day-to-day reports, incidents, liability and emergency reports
- Handled lost and found items and any inquiries that are presented
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
Sales Associate
BC LIQUOR STORES
10.2018 - 05.2020
- Ambassador for BC Liquor Stores, delivering a high quality of customer service, delivered with friendliness, individual pride, initiative, and retail passion
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Open and close the store including balancing tills, count safe, and get bank drop deposits ready
- Take beer and liquor orders and make sure that received freight match what was ordered
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Maintained compliance with local and federal regulations governing the sale of alcoholic beverages, verifying customer identification as necessary.
- Denied alcoholic sales to intoxicated customers and contacted management immediately when issues escalated.
Sales Clerk
NORTH COAST SUPPLY LTD.
11.2016 - 04.2018
- Was a brand ambassador for the Source, contributing to the team's success by achieving consumer electronics wireless and residential services monthly sales targets
- Provide each customer with an exceptional in-store experience by developing strong relationships and meeting customer needs
- Ensured compliance to all store operational standards
- Opening and closing of store, cash management and handling as well as inventory and ordering of stock
- Demonstrated product features effectively to customers based on their needs, increasing potential sales conversions.
- Managed cash register accurately while processing transactions swiftly but carefully.
- Trained new sales associates on company policies, selling techniques, and customer service best practices to maximize their potential.
Babysitting/Nanny
Various Families
01.2011 - 11.2016
- Looked after children ranging in ages from newborn to pre-teen
- Played games, facilitated crafts and sports, did light cleaning and cooking, read stories and went on outings to the park
- Prepared meals and snacks for children based on dietary guidelines.
Education
Criminology Courses -
Thompson Rivers University
Williams Lake, BC01.2018
High School Diploma - Standard First Aid with CPR level C
QUEEN CHARLOTTE SECONDAY SCHOOL
Daajing Giids06.2016
Skills
- Efficiently utilize a two-way radio
- Able to work 12 hours day and night shifts
- Verbal and written communication
- Federal RCMP Enhanced security clearance
- Security protocols
- Teamwork and collaboration
- Problem-solving
- Friendly, positive attitude
Qualificationsskillsexperience
- Hardworking and a team player
- Positive attitude, honest and loyal
- Highly driven and self-motivated
- Valid class 5 drivers licence
- Able to efficiently utilize a two-way radio
- Able to work in stressful environment
- Able to work in Windows based programs
- Fully covid-19 vaccinated
- Great communication skills
- Reliable, dependable and punctual
- Ability to work independently
- Able to work 12 hours day and night shifts
- Federal RCMP Enhanced security clearance
Languages
English
Native or Bilingual
Timeline
Full Time Guard
WILLIAMS LAKE RCMP DETACHMENT
02.2022 - Current
Patient Ambassador
INTERIOR HEALTH-CARIBOO MEMORIAL HOSPITAL
10.2021 - 05.2022
Security Officer
PALADIN SECURITY-CARIBOO MEMORIAL HOSPITAL
05.2020 - 10.2021
Sales Associate
BC LIQUOR STORES
10.2018 - 05.2020
Sales Clerk
NORTH COAST SUPPLY LTD.
11.2016 - 04.2018
Babysitting/Nanny
Various Families
01.2011 - 11.2016
Criminology Courses -
Thompson Rivers University
High School Diploma - Standard First Aid with CPR level C
QUEEN CHARLOTTE SECONDAY SCHOOL
Similar Profiles
Brian CameronBrian Cameron
Police Sergeant at RCMP DetachmentPolice Sergeant at RCMP Detachment
Dylan HowardDylan Howard
Job Shadowing/Completing My Capstone at RCMP: Elk Valley DetachmentJob Shadowing/Completing My Capstone at RCMP: Elk Valley Detachment
Laverna NitsizaLaverna Nitsiza
Jail Guard/ Janitor at RCMP DetachmentJail Guard/ Janitor at RCMP Detachment