Tehya Ontiveros
Redlands
Summary
Enthusiastic server trainer with experience in employee training and kitchen operations. Skilled in time management and maintaining quality standards, ready to contribute to a positive work environment and drive operational success.
Overview
1
1
Certification
3
3
years of professional experience
Work History
Server
Longhorn Steakhouse
Redlands
04.2026 - Current
- Provided exceptional customer service to enhance dining experiences.
- Managed multiple tables while maintaining attentiveness to guest needs.
- Took and processed customer orders efficiently using POS system.
- Maintained cleanliness and organization of dining area and service stations.
Crew Member
Raising Cane's Restaurants
Redlands
12.2024 - Current
- Delivered exceptional customer service to enhance guest experience in fast-paced restaurant environment.
- Prepared quality products while maintaining portion control and presentation within service goal times.
- Safely operated kitchen equipment and ensured cleanliness of work areas to uphold health standards.
- Utilized kitchen equipment safely while preparing meals safely and maintained cleanliness of work areas.
- Processed cash transactions accurately at the register and processed payments accurately at the register.
- Prepared quality products, maintaining portion control and presentation to meet service goals.
Expo Runner
Chilis's Bar and Grill
Redlands
12.2024 - 07.2025
- Delivered food orders promptly, ensuring efficient service for servers and customers.
- Assisted in maintaining cleanliness of dining and service areas, contributing to a positive guest experience.
- Communicated effectively with team members during busy shifts.
- Helped keep dining and service areas clean and organized for guests.
- Maintained cleanliness of expo hallways, bathrooms, and common areas to uphold health and safety standards.
Server Trainer
Finneys Crafthouse
Redlands
09.2023 - 08.2024
- Trained new servers on menu knowledge and customer service standards, enhancing their ability to deliver exceptional guest experiences.
- Educated waiters on menu, memorization strategies and how to convey information clearly.
- Demonstrated proper table setting and dining etiquette to staff.
- Educated waiters on menu details, memorization strategies, and effective communication techniques to improve service quality.
Education
Cosmetologist License - Cosmetology Program
Salon Success Academy
Redlands , CASkills
- Beverage service
- Customer service
- Customer consultation
- Upselling techniques
- Menu memorization
- Product knowledge
- Cash handling
- Food safety
- Health compliance
- Kitchen operations
- Time management
- Employee training
Certification
- Cosmologist License
Timeline
Server
Longhorn Steakhouse
04.2026 - Current
Crew Member
Raising Cane's Restaurants
12.2024 - Current
Expo Runner
Chilis's Bar and Grill
12.2024 - 07.2025
Server Trainer
Finneys Crafthouse
09.2023 - 08.2024
Cosmetologist License - Cosmetology Program
Salon Success Academy