Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support.
Overview
5
5
years of professional experience
Work History
Administrative Assistant (Contract)
Canada Revenue Agency
03.2022 - Current
Provide the administrative support services for a directorate, division, or manager
Review, and direct inquiries or issues to the appropriate area for resolution
Prepare and track documentation related to human resources, financial, or administration requests
Organize and maintain the manager's agenda, meetings, conferences and travel schedules.
Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
T1 Processing Agent (Contract)
Canada Revenue Agency
06.2021 - 12.2021
Conducting reviews of income and deductions made by taxpayers on their individual income tax returns to solve complex discrepancy in files
Utilized software systems to reconcile T1 returns to promote awareness of and compliance with Canadian tax legislation
Contacting taxpayers and/or representatives by letter or telephone to request documentation to support claims.
Medical Claims Examiner
Pacific Blue Cross
12.2018 - 05.2020
Maintain and update databases, client files and document control
Analyze a wide range of benefit claims
Following up with providers to obtain missing claims information
Paid or denied medical claims based upon established claims processing criteria.
Verified patient insurance coverage and benefits for medical claims.
Education
DCS / DEC in Medical Office Administration - Health Care Administration
Sprott Shaw College
Burnaby, BC
02.2022
High School Diploma -
Kitsilano Secondary School - Vancouver, BC
06.2008
Skills
Meeting scheduling
Database administration
Inventory control
Time management
Verbal communication
Mail Sorting
Languages
English
Native or Bilingual
Timeline
Administrative Assistant (Contract)
Canada Revenue Agency
03.2022 - Current
T1 Processing Agent (Contract)
Canada Revenue Agency
06.2021 - 12.2021
Medical Claims Examiner
Pacific Blue Cross
12.2018 - 05.2020
DCS / DEC in Medical Office Administration - Health Care Administration
Identity Protection Services Officer at Canada Revenue Agency - Agence du revenu du CanadaIdentity Protection Services Officer at Canada Revenue Agency - Agence du revenu du Canada
Assistant Director, Facilities Management Services at Canada Revenue Agency - Agence du revenu du CanadaAssistant Director, Facilities Management Services at Canada Revenue Agency - Agence du revenu du Canada