Tegan Johnson-Cyr
Carleton Place,ON
Summary
Proven Server/Cashier with a track record of enhancing customer satisfaction and streamlining service operations at Tim Hortons. Demonstrates exceptional customer service and cash handling skills, coupled with a strong work ethic and the ability to multitask effectively. Recognized for resolving complaints with a solution-focused approach, significantly improving guest engagement and order accuracy.
Overview
1
1
year of professional experience
Work History
Server/Cashier
Tim Hortons
01.2024 - 10.2024
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
Server/Cashier
Dairy Queen Grill & Chill
05.2023 - 01.2024
- Resolved customer complaints with calm, solution-focused approach, ensuring guest satisfaction.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Answered customers' questions, recommended items, and recorded order information.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
Education
Carelton Place High School
Carleton Place, ON06.2026
Skills
- Strong Work Ethic
- Exceptional customer service
- Cash Handling
- Guest Engagement
- Safe Food Handling
- Service prioritization
- Order Accuracy
- Quality Control
- Table Setting
- Warm and Friendly
- Reliability
- Multitasking
Languages
English
Native or Bilingual
French
Professional Working
Timeline
Server/Cashier
Tim Hortons
01.2024 - 10.2024
Server/Cashier
Dairy Queen Grill & Chill
05.2023 - 01.2024
Carelton Place High School
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