Gunika
Medicine Hat,AB
Summary
Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires and providing customized solutions to build loyalty.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Server/Cashier
Sushi and Thai Restaurant
01.2023 - Current
- Juggled multiple table assignments while ensuring top-quality service.
- Provided timely service of meals and beverages, ensuring high levels of customer care.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Welcomed customers and helped determine their needs.
- Greeted customers entering store and responded promptly to customer needs.
Education
Business Administration Diploma - Accounting
Medicine Hat College
05-2025
Bachelor of Accounting -
Dev Samaj College For Women
India12-2022
High School Diploma -
Dass And Brown World School
India05-2022
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Active listening
- Data entry
- Strong numeracy skills
- Client confidentiality
Languages
English
Professional Working
Hindi
Full Professional
French
Elementary
Certification
- Driver's License
- First Aid Certification
- Security guard license
Timeline
Server/Cashier
Sushi and Thai Restaurant
01.2023 - Current
- Driver's License
- First Aid Certification
- Security guard license
Business Administration Diploma - Accounting
Medicine Hat College
Bachelor of Accounting -
Dev Samaj College For Women
High School Diploma -
Dass And Brown World School
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