Taylor Wylie
VANCOUVER,BC
Summary
Detailed-Oriented Health Care Unit Clerk graduate with recent practicum experience at BC Women's Hospital Surgical Services. Skilled in patient registration, electronic medical records (EMR), appointment scheduling, and interdisciplinary communication. Demonstrated ability to manage high volume administrative tasks while maintaining patient confidentiality and supporting clinical teams in fast- paced health care environments.
Overview
10
10
years of professional experience
Work History
Unit Clerk
Practicum at BC Women's Hospital Surgical Services
Vancouver, British Columbia
01.2026 - 02.2026
- Supported daily unit operations by managing patient registration, documentation, and administrative workflows
- Entered and maintained accurate patient data in electronic medical records (Cerner)
- Coordinated patient scheduling and communicated updates with nurses, physicians, and surgical teams
- Ensured compliance with confidentiality standards and hospital policies for patient information handling
Customer Service Representative
Duso's Pasta & Cheese
Vancouver, British Columbia
10.2024 - 11.2025
- Coordinated with team members to streamline daily operations.
- Enhanced customer satisfaction by resolving issues through knowledgeable and friendly service.
Customer Service Representative
Indigo Books
Kelowna, British Columbia
09.2020 - 09.2021
- Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
- Provided exceptional customer service to ensure customer satisfaction.
Bistro Server
Nature's Fare
Kelowna, British Columbia
06.2017 - 12.2020
- Trained new servers on bistro procedures and customer engagement techniques.
- Conducted regular inventories of supplies to ensure adequate stock levels were maintained.
Veterinary Assistant
Tri Lake Animal Hospital
Lake Country, British Columbia
06.2016 - 06.2017
- Prepared instruments, supplies, and equipment for surgery, ensuring readiness for timely procedure start.
- Monitored vital signs and recovery progress of post-operative animals, contributing to their safe and effective healing.
Education
Associate Certificate - Health Care Unit Clerk
British Columbia Institute of Technology
Vancouver, BC03-2026
Associate of Arts - Veterinary Hospital Assistant
Centre For Arts & Technology
Kelowna, BC06-2016
Associate of Arts - Criminology & Psychology
Okanagan College
Penticton, BC06-2014
Skills
- Patient Registration & Admitting
- Electronic Medical Records (EMR)
- Medical Terminology
- Appointment Scheduling
- Health Information Management
- Administrative Support
- Confidential Patient Information Handling
- Interdisciplinary communication
- Cultural Safety & Indigenous Awareness
- Typing speed: 59 WPM
Timeline
Unit Clerk
Practicum at BC Women's Hospital Surgical Services
01.2026 - 02.2026
Customer Service Representative
Duso's Pasta & Cheese
10.2024 - 11.2025
Customer Service Representative
Indigo Books
09.2020 - 09.2021
Bistro Server
Nature's Fare
06.2017 - 12.2020
Veterinary Assistant
Tri Lake Animal Hospital
06.2016 - 06.2017
Associate Certificate - Health Care Unit Clerk
British Columbia Institute of Technology
Associate of Arts - Veterinary Hospital Assistant
Centre For Arts & Technology
Associate of Arts - Criminology & Psychology
Okanagan College