Taylor Mason
Stanton,CA
Summary
Highly skilled multitasker with a superior work ethic and strong focus on teamwork, problem-solving, and organizational skills. Committed to supporting the team and contributing to its success. Known for reliability, dedication, and a hardworking, resourceful approach. Experienced in utilizing common software applications and social media platforms, making me a valuable asset in today's digital landscape. Well-versed in business organization and equipped with strategies to successfully modernize workplaces.
Overview
5
5
years of professional experience
Work History
Collegiate Athlete
California State University Fullerton
08.2023 - Current
- Contributed to a positive team culture by promoting sportsmanship, respect, and encouragement amongst peers.
- Served as ambassador for the college or university during recruitment events, providing prospective students with insight into the student-athlete experience.
- Adapted quickly to changing game plans and strategies.
- Trained extensively 40 hours per week for upcoming competitions to perform at top-level.
Student Athlete Advisory Committee President
California State University, Fullerton
06.2024 - Current
- Managed time effectively while traveling for games, attending practice, and going to classes.
- Cultivated strong relationships with fellow students, faculty members, coaches, administrators, alumni, and community members
- Put together & participated in community service projects connected to the athletics program
- Represented Cal State Fullerton Athletic Department in Big West Meetings
- Organized regular meetings to discuss pressing issues, fostering open dialogue among members.
Hotel Operations Internship
Courtyard by Marriott
06.2024 - 08.2024
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
- Gained valuable experience working within specific industry, applying learned concepts directly into relevant work situations.
- Sorted and organized files, spreadsheets, and reports.
- Gained hands-on experience in various software programs, increasing proficiency and expanding technical skill set.
- Provided exceptional customer service by promptly addressing inquiries, ensuring high level of satisfaction among clientele.
Employee
Spare Hands
12.2022 - Current
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Worked effectively in fast-paced environments.
- Managed time efficiently in order to complete all tasks within deadlines.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Strengthened communication skills through regular interactions with others.
Security Guard
Stampede Bar & SoCal Security
08.2022 - Current
- Assisted in training new security personnel, sharing best practices and ensuring consistency in performance across team.
- Deescalated potentially volatile situations through effective conflict resolution techniques, protecting property and individuals from harm.
- Provided excellent customer service to clients while maintaining vigilance in addressing security concerns or issues that arose onsite.
Shift Lead
Jersey Mike's Subs
02.2020 - 06.2022
- Improved team efficiency by implementing new scheduling and task management strategies.
- Enhanced customer satisfaction through effective conflict resolution and prompt service.
- Oversaw cash handling procedures, ensuring accuracy and proper documentation at all times.
- Provided exceptional customer service by addressing inquiries, resolving issues, and maintaining a welcoming atmosphere for patrons.
- Trained and mentored new employees to maximize team performance.
- Alleviated customer service needs with policy-appropriate solutions.
- Provided excellent customer service, developing and maintaining client relationships.
Education
Bachelor of Science - Human Communication Studies
California State University-Fullerton
Fullerton05.2025
High school diploma -
Martin Luther King High School
Riverside, CA05.2021
Skills
- Strategic Decision-Making
- Effective Time Management
- Critical Thinking & Problem-Solving
- Leadership & Team building
- Customer Relations
- Effective Multitasking
- Supervision and leadership
- Collaborative Team Member
- Rapid Learner
- Troubleshooting
Timeline
Student Athlete Advisory Committee President
California State University, Fullerton
06.2024 - Current
Hotel Operations Internship
Courtyard by Marriott
06.2024 - 08.2024
Collegiate Athlete
California State University Fullerton
08.2023 - Current
Employee
Spare Hands
12.2022 - Current
Security Guard
Stampede Bar & SoCal Security
08.2022 - Current
Shift Lead
Jersey Mike's Subs
02.2020 - 06.2022
Bachelor of Science - Human Communication Studies
California State University-Fullerton
High school diploma -
Martin Luther King High School
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