Taylor Mason
Fullerton,CA
Summary
Skilled multitasker with superior work ethic and good teamwork, problem-solving and organizational skills. Willing to take on any task to help team. Reliable and dedicated team player with hardworking and resourceful approach. Resourceful team player with experience with common software applications and social media platforms. Well-versed in business organization and strategies for successfully modernizing workplaces.
Overview
5
5
years of professional experience
Work History
Collegiate Athlete
California State University Fullerton
08.2023 - Current
- Contributed to a positive team culture by promoting sportsmanship, respect, and encouragement amongst peers.
- Served as ambassador for the college or university during recruitment events, providing prospective students with insight into the student-athlete experience.
- Adapted quickly to changing game plans and strategies.
- Trained extensively 40 hours per week for upcoming competitions to perform at top-level.
Employee
Spare Hands
12.2022 - Current
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Worked effectively in fast-paced environments.
- Managed time efficiently in order to complete all tasks within deadlines.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Strengthened communication skills through regular interactions with others.
Hotel Operations Internship
Courtyard by Marriott
06.2024 - 08.2024
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
- Gained valuable experience working within specific industry, applying learned concepts directly into relevant work situations.
- Sorted and organized files, spreadsheets, and reports.
- Gained hands-on experience in various software programs, increasing proficiency and expanding technical skill set.
- Provided exceptional customer service by promptly addressing inquiries, ensuring high level of satisfaction among clientele.
Security Guard
Stampede Bar
08.2022 - 07.2023
- Assisted in training new security personnel, sharing best practices and ensuring consistency in performance across team.
- Deescalated potentially volatile situations through effective conflict resolution techniques, protecting property and individuals from harm.
- Provided excellent customer service to clients while maintaining vigilance in addressing security concerns or issues that arose onsite.
State Park Lifeguard
Ca State Parks
04.2021 - 07.2023
- Prevented accidents through regular equipment inspections and maintenance.
- Streamlined rescue procedures by implementing effective communication system among staff members.
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
Shift Lead
Jersey Mike's Subs
02.2020 - 06.2022
- Improved team efficiency by implementing new scheduling and task management strategies.
- Enhanced customer satisfaction through effective conflict resolution and prompt service.
- Oversaw cash handling procedures, ensuring accuracy and proper documentation at all times.
- Provided exceptional customer service by addressing inquiries, resolving issues, and maintaining a welcoming atmosphere for patrons.
- Trained and mentored new employees to maximize team performance.
- Alleviated customer service needs with policy-appropriate solutions.
- Provided excellent customer service, developing and maintaining client relationships.
Education
Bachelor of Science - Human Communication Studies
California State University-Fullerton
Fullerton, CA05.2025
High school diploma -
Martin Luther King High School
Riverside, CA05.2021
Skills
- Decision-Making
- Time Management
- Critical Thinking
- Problem-Solving
- Team building
- Customer Relations
- Multitasking Abilities
- Supervision and leadership
Affiliations
- Student Athlete Advisory Committee Board Member
- CSUF DI Women's Water Athlete
Timeline
Hotel Operations Internship
Courtyard by Marriott
06.2024 - 08.2024
Collegiate Athlete
California State University Fullerton
08.2023 - Current
Employee
Spare Hands
12.2022 - Current
Security Guard
Stampede Bar
08.2022 - 07.2023
State Park Lifeguard
Ca State Parks
04.2021 - 07.2023
Shift Lead
Jersey Mike's Subs
02.2020 - 06.2022
Bachelor of Science - Human Communication Studies
California State University-Fullerton
High school diploma -
Martin Luther King High School
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