Taylor Lingard
Damascus,ON
Summary
Meticulous overall worker with strong background in guest service environments. Adaptable, energetic and customer-oriented individual with exceptional listening skills. Devoted to delivering quality service and exceeding expectations.
Looking for employment as I further my studies at Laurentian University in Sudbury.
References are available upon request.
Overview
5
5
years of professional experience
Work History
Front Desk Clerk, Security Supervisor
Parkbridge Lifestyle Communities
07.2022 - 08.2023
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Collected campsite deposits, fees, and payments.
- Helped to create the Emergency Response
- Used internal software to process reservations, check-ins and check-outs.
- Answered our phone system and transferred callers to appropriate staff member.
- Conducted frequent security audits to identify potential problems related to physical security, staff safety, and also guest safety
- Performed regular patrols of facility to detect and deter security threats.
- Oversaw team of security officers, as well as trained them.
Cashier
Foodland
11.2019 - 07.2022
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
Sandwich Artist
Subway
09.2018 - 09.2019
- Kept workplace clean and organized in line with restaurant policies.
- Greeted guests, promoted specials, and took orders.
- Prepared and presented food in compliance with health and safety guidelines.
- Trained team members to prepare sandwiches and other items according to instructions.
Education
Bachelor of Arts - Criminology
Laurentian University
Greater Sudbury, ON04.2025
High School Diploma -
Wellington Heights Secondary School
Mount Forest, ON06.2021
Skills
- Customer Service
- Till Counting
- Creating Bookings
- Payment Processing
- Complaint Resolution
- Customer Engagement
- Problem-Solving Skills
Timeline
Front Desk Clerk, Security Supervisor
Parkbridge Lifestyle Communities
07.2022 - 08.2023
Cashier
Foodland
11.2019 - 07.2022
Sandwich Artist
Subway
09.2018 - 09.2019
Bachelor of Arts - Criminology
Laurentian University
High School Diploma -
Wellington Heights Secondary School
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